Senior Project Officer (Mandatory Disease Testing), Clerk Grade 9/10

NSW Ombudsman; Sydney; Hybrid; AUD 133,000 - 167,000; Full time

Benefits offered by this job

Fitness passport

Hybrid work arrangements

Close to Town Hall transport

Job summary

NSW Ombudsman is seeking a Senior Project Officer to lead the MDT Act oversight, monitor and report on its operation, and support PID-related projects. The role requires policy analysis, data evaluation, and collaboration with agencies to improve public administration and fairness for NSW residents.

The position offers hybrid work options, a 35-hour week, and a pathway to ongoing or temporary employment with opportunities for career development.

Qualifications

• Experience preparing reports on complex investigations or reviews of legislation and effective communication of monitoring results.
• Ability to draw on research and analysis to inform public-interest recommendations.
• Experience identifying information from agencies and stakeholders using legislated powers and handling privacy/state records responsibilities.

Responsibilities

• Lead projects monitoring the MDT Act and provide analyses to support oversight.
• Develop and finalise projects focused on MDT Act oversight and reporting.
• Contribute to public reports, strategic inquiries, research and systemic reviews.

Skills

Report writing

Stakeholder information gathering

Privacy & records handling

Education

Tertiary qualification in research/law/policy/data analysis

Job description

Pursuing fairness for the people of NSW Vacancy: Senior Project Officer (Mandatory Disease Testing), PID and Complaints-Handling Systems Oversight Branch, Clerk Grade 9/10 Location: Sydney CBD with hybrid and flexible working options. Employment: Ongoing or Temporary Salary Range: Up to $166,786. Package includes salary ($133,348 – $146,945), employer's contribution to superannuation and annual leave loading About the NSW Ombudsman Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful. We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight. Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few! We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves. We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.

The Role

The Public Interest Disclosures and Complaints-Handling Systems Oversight Branch oversights the Public Interest Disclosure (PID) legislation, the complaint handling systems of government agencies and the Mandatory Disease Testing Act 2021 (MDT Act). The Senior Project Officer (SPO) will have primary responsibility for leading the team which monitors and reports on the operation and administration of the MDT Act, but may also be required to assist with projects relating to PID from time to time. The Senior Project Officer (SPO) is responsible for the development, planning and finalisation of projects focused on the oversight of the MDT Act. They undertake and contribute to the preparation of public reports, strategic inquiries, research, projects and systemic reviews efficiently and with a high degree of expertise. The SPO provides policy analysis and strategic advice to senior staff on emerging issues and strategies to address them. The SPO may work on projects independently or as part of a team, as needed. The work undertaken by the SPO involves evaluation of data from internal and external sources, research and analysis that focuses on monitoring and reporting on the operation and administration of the MDT Act.

About you

• Tertiary qualification in discipline relevant to research, law, policy analysis, data analysis or equivalent experience.
• You will have experience in the preparation of reports on complex investigations or reviews of the operation of legislation, and an ability to draw on research and analysis to effectively communicate the Ombudsman’s monitoring of the operation and administration of mandatory disease testing legislation and make recommendations to improve the scheme in the public interest.
• You will have experience in identifying and obtaining relevant information from agencies and stakeholders utilising available legislated powers, and skills in improving systems for recording, storing and accessing that information in context of privacy laws and state records.

What can we offer?

• Competitive salary and future growth opportunities within NSW Ombudsman
• Flexibility and the capacity to work in a hybrid way
• Work life balance with a 35-hour work week
• Close to public transport - office is adjacent to Town Hall Train Station
• Great team environment and culture
• Fitness passport

Notes:

• Online applications must consist of (please combine in one document):
• Covering letter (max 2 pages) highlighting your claims for the role and which role you are applying for.
• CV outlining your skills, knowledge, and experience as relevant to this role.
• The assessment process will be conducted by a standard panel assessment process.
• A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.
• Short listed candidates will be subject to security and other vetting processes.
• Only applications that are submitted through the NSW Ombudsman Career site will be accepted.
• Late applications will not be accepted.
• All temporary roles may have the opportunity for ongoing employment.
• Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
• The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability.
• We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.

Closing date: 10:00 AM, Monday, 12 October 2026

Inquiries can be directed to Recruitment team via [e-mail]

We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Sheena on [e-mail] . The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.