Brand Project Officer

NSW Ombudsman; Sydney; Hybrid; AUD 117,000 - 147,000; Full time

Benefits offered by this job

Hybrid work arrangements

35-hour work week

Close to public transport

Fitness Passport

Job summary

The NSW Ombudsman seeks a Brand Project Officer to coordinate the creation and design of reports and publications, while overseeing audiovisual projects. The role sits within Strategy, Governance Risk & Data Branch, Communications and Media Unit, and offers hybrid working options in Sydney. You will work with teams across the office to ensure brand consistency and impactful communications.

Qualifications

• Experience coordinating brand reports and publications.
• Ability to manage multiple stakeholders and timelines.
• Strong organisational and project-management skills.

Responsibilities

• Coordinate development and design of key reports and publications.
• Oversee production of audiovisual initiatives.
• Support implementation of communications strategy and brand guidelines.

Skills

Brand management

Project coordination

Stakeholder engagement

Report design

Job description

Brand Project Officer Pursuing fairness for the people of NSW Vacancy: Brand Project Officer, Clerk Grade 7/8, Strategy, Governance Risk & Data Branch, Communications and Media Unit Location: Sydney CBD with hybrid and flexible working options. Employment: Ongoing or Temporary Salary Range: Up to $146,977. Package includes salary ($116,981 - $129,492), employer's contribution to superannuation and annual leave loading

About the NSW Ombudsman Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful. We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight. Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few! We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves. We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.

The Role

The Brand Project Officer supports the implementation of the NSW Ombudsman’s communications strategy and the application of brand guidelines across the office. The role’s primary responsibility is for coordinating the development and design of key reports and publications, as well as overseeing the production of audiovisual initiatives.

About you

We are looking for a candidate with a broad skillset who can work effectively in a team environment, as well as autonomously when required. The individual should have experience building strong internal and external working relationships and the ability to effectively project manage. They should display strong organisational skills and be a proven innovator.

What can we offer?

• Competitive salary and future growth opportunities within NSW Ombudsman
• Flexibility and the capacity to work in a hybrid way
• Work life balance with a 35-hour work week
• Close to public transport - office is adjacent to Town Hall Train Station
• Great team environment and culture
• Fitness Passport

Notes

• The assessment process will be conducted by a standard panel assessment process.
• A talent pool may be created through this recruitment process.
• Short listed candidates will be subject to security and other vetting processes.
• Only applications that are submitted through the NSW Ombudsman Career site will be accepted.
• Late applications will not be accepted.
• All temporary roles may have the opportunity for ongoing employment.
• Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.

A talent pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.

The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve.

We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability.

We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.

Additional Information

Additional Information is available at the following links.

Role description NSW Ombudsman Website

Inquiries can be directed to Recruitment team via [e-mail] We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Amy on 02 9127 7159 or [e-mail].

Closing date: 10am, Monday 12 th October 2026

The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.