Senior Project Manager

NRI Australia & New Zealand; City of Brisbane; On-site; AUD 150,000 - 190,000; Full time

Job summary

NRI Australia & New Zealand is seeking a Senior Salesforce Project Manager to lead enterprise Salesforce transformation programs for Australia's leading organisations. You will oversee multi-stream delivery, coordinate cross-functional teams, and manage executive stakeholder relationships to ensure on-time, on-budget outcomes.

The role requires 8+ years IT project management experience, strong governance and reporting, and certifications such as PMP, PRINCE2, or PMI-ACP.

Qualifications

• 8+ years IT project management experience in consulting, systems integration, or professional services.
• Proven success delivering large-scale Salesforce programs and digital transformation initiatives.
• Certifications such as PMP, PRINCE2, AgilePM, PMI-ACP, SAFe, or equivalent.

Responsibilities

• Lead end‑to‑end delivery of complex Salesforce implementation and transformation programs.
• Establish project governance frameworks, delivery plans, reporting, and risk management processes.
• Manage multiple project workstreams, dependencies, resources, and delivery milestones.
• Ensure successful delivery outcomes across scope, schedule, budget, quality, and customer satisfaction.
• Drive profitability while maintaining exceptional client outcomes.

Skills

Project management

Stakeholder management

Leadership

Risk management

Executive reporting

Agile delivery

Education

PM certifications (PMP/PRINCE2/AgilePM/PMI-ACP/SAFe)

Tools

Salesforce

Job description

NRI Australia & New Zealand – Brisbane QLD

Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shape what's next? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia's leading organisations.

Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shape what's next? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia's leading organisations.

About The Role:

As a Senior Salesforce Project Manager, you will lead the successful delivery of enterprise Salesforce transformation programs for some of Australia's leading organisations. You'll oversee complex multi-stream initiatives, lead cross-functional delivery teams, manage executive stakeholder relationships, and ensure projects are delivered on time, within budget, and aligned to client objectives.

What You'll Be Doing:

Program & Project Leadership

• Lead the end-to-end delivery of complex Salesforce implementation and transformation programs.
• Establish project governance frameworks, delivery plans, reporting, and risk management processes.
• Manage multiple project workstreams, dependencies, resources, and delivery milestones.
• Ensure successful delivery outcomes across scope, schedule, budget, quality, and customer satisfaction.
• Drive continuous improvement and delivery excellence across engagements.

Executive Stakeholder Management:

• Act as the primary delivery partner for senior client stakeholders and executive sponsors.
• Lead steering committee meetings, governance forums, and executive reporting activities.
• Manage expectations across business and technology stakeholders.
• Build trusted client relationships that support long-term partnership growth.

Commercial & Financial Management:

• Own project financial performance, including budgeting, forecasting, revenue, margin, and resource management.
• Manage project risks, contractual obligations, and delivery governance requirements.
• Ensure projects operate within approved commercial and compliance frameworks.
• Drive profitability while maintaining exceptional client outcomes.

Presales & Practice Development:

• Partner with sales and solution teams during pursuit, proposal, and planning activities.
• Shape delivery models and implementation approaches for Salesforce programs.
• Contribute to capability development, mentoring, and practice growth initiatives.
• Support thought leadership, industry engagement, and continuous improvement activities.

Team Leadership:

• Lead and mentor project managers, consultants, architects, and delivery teams.
• Foster a collaborative, high-performing, and customer-focused culture.
• Provide leadership during critical project escalations and complex delivery challenges.

What We're Looking For:

• 8+ years' experience in IT project management within consulting, systems integration, or professional services environments.
• Demonstrated success delivering large-scale Salesforce programs and digital transformation initiatives.
• Strong understanding of Salesforce implementation methodologies and ecosystem delivery models.
• Proven experience managing multi-disciplinary teams across consulting, functional, technical, testing, and change streams.
• Expertise in project governance, financial management, risk management, and executive reporting.
• Experience working with Agile, hybrid, and traditional delivery methodologies.
• Relevant certifications such as PMP, PRINCE2, AgilePM, PMI-ACP, SAFe, or equivalent.
• Outstanding stakeholder management, communication, and leadership capabilities.
• Strong commercial acumen with experience managing project P&L responsibilities.
• Passion for mentoring teams and driving delivery excellence.

Why Join Us:

• Deliver tangible business impact through operational excellence.
• Work with cutting-edge tools and AI-enabled platforms.
• Be part of a high-performing, client-obsessed team that values growth and innovation.

Your skills. Our impact. Together unstoppable. At NRI, you'll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace. Don't worry if you don't meet every requirement listed - we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.