Senior Project Manager

Planit Testing; City of Brisbane; On-site; AUD 160,000 - 260,000; Full time

Job summary

NRI is seeking a Senior Salesforce Project Manager to lead enterprise Salesforce transformation programs for clients in Australia. You will oversee multi-stream delivery, guide governance, and manage executive stakeholders to ensure projects meet objectives within budget and timeframes.

The role requires strong experience with Salesforce programs, governance, and hybrid/agile delivery models, complemented by solid leadership and commercial acumen.

Qualifications

• 8+ years IT project management experience in consulting, systems integration, or professional services.
• Proven success delivering large Salesforce programs and digital transformation initiatives.
• Strong understanding of Salesforce implementation methodologies and ecosystem delivery models.

Responsibilities

• Lead end-to-end delivery of complex Salesforce implementation and transformation programs.
• Establish governance, delivery plans, reporting, and risk management processes.
• Manage multiple workstreams, dependencies, resources, and milestones to ensure on-time, on-budget delivery.

Skills

Salesforce project management

Stakeholder management

Executive reporting

Delivery leadership

Hybrid/Agile delivery

Education

PMP

PRINCE2

AgilePM / PMI-ACP / SAFe

Tools

Salesforce delivery methodologies

Job description

As a Senior Salesforce Project Manager, you will lead the successful delivery of enterprise Salesforce transformation programs for some of Australia's leading organisations. You'll oversee complex multi-stream initiatives, lead cross-functional delivery teams, manage executive stakeholder relationships, and ensure projects are delivered on time, within budget, and aligned to client objectives.

What You'll Be Doing:

• Lead the end-to-end delivery of complex Salesforce implementation and transformation programs.
• Establish project governance frameworks, delivery plans, reporting, and risk management processes.
• Manage multiple project workstreams, dependencies, resources, and delivery milestones.
• Ensure successful delivery outcomes across scope, schedule, budget, quality, and customer satisfaction.
• Drive continuous improvement and delivery excellence across engagements.

Executive Stakeholder Management:

• Act as the primary delivery partner for senior client stakeholders and executive sponsors.
• Lead steering committee meetings, governance forums, and executive reporting activities.
• Manage expectations across business and technology stakeholders.
• Build trusted client relationships that support long-term partnership growth.
• Own project financial performance, including budgeting, forecasting, revenue, margin, and resource management.
• Manage project risks, contractual obligations, and delivery governance requirements.
• Ensure projects operate within approved commercial and compliance frameworks.
• Drive profitability while maintaining exceptional client outcomes.
• Partner with sales and solution teams during pursuit, proposal, and planning activities.
• Shape delivery models and implementation approaches for Salesforce programs.
• Contribute to capability development, mentoring, and practice growth initiatives.
• Support thought leadership, industry engagement, and continuous improvement activities.
• Lead and mentor project managers, consultants, architects, and delivery teams.
• Foster a collaborative, high-performing, and customer-focused culture.
• Provide leadership during critical project escalations and complex delivery challenges.

What We're Looking For:

• 8+ years' experience in IT project management within consulting, systems integration, or professional services environments.
• Demonstrated success delivering large-scale Salesforce programs and digital transformation initiatives.
• Strong understanding of Salesforce implementation methodologies and ecosystem delivery models.
• Proven experience managing multi-disciplinary teams across consulting, functional, technical, testing, and change streams.
• Expertise in project governance, financial management, risk management, and executive reporting.
• Experience working with Agile, hybrid, and traditional delivery methodologies.
• Relevant certifications such as PMP, PRINCE2, AgilePM, PMI-ACP, SAFe, or equivalent.
• Outstanding stakeholder management, communication, and leadership capabilities.
• Strong commercial acumen with experience managing project P&L responsibilities.
• Passion for mentoring teams and driving delivery excellence.

About NRI

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you’re always ahead of tomorrow.

We’re that partner for countless businesses. Designing, implementing and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are

fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI.

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias. We value our collaborative culture and work together to support a variety of community organisations and social issues.

Diversity & Inclusion

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.