Senior Production Reliability Engineer — Hybrid Role

Australian Securities Exchange; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Job summary

Australian Securities Exchange in Sydney is seeking a Technical Support Analyst to provide 2nd and 1st level support across ASX Trade, reference data, market surveillance, regulatory feeds and risk systems.

You will manage production monitoring, incident resolution, documentation, and participate in release deployments, with weekend/after-hours rosters and complex data flows. We value diverse teams and offer flexible, hybrid working arrangements to support work-life balance.

Qualifications

• 5+ years supporting high availability, performance and time critical systems.
• Methodical problem-solving: root-cause analysis, post-issue follow-up, documentation.
• Excellent knowledge of ROMS (SOL server, Oracle, Postgres) systems including SOL scripting.
• Experience with MS Windows Servers (2022) and Redhat Linux.
• Experience with production systems alerting and monitoring tools (Splunk, ITRS, Observability).
• Experience with DevOps and CI tools (GITLAB, Nexus, SonarQube).
• Strong programming/scripting skills: PowerShell, Bash, Perl or Python.
• Good understanding of TCP/IP networks and infrastructure.

Responsibilities

• Provision of 2nd level support for ASX Trade and interfaces for Production and BC environments.
• Troubleshoot issues related to ASX Trade, connections, surveillance, interfaces and integrations.
• Day-to-day operations: production monitoring, incident resolution, problem identification and prioritisation.
• Maintain technical documentation for operational support.
• Participate in non-functional testing and project releases.
• Assist in software release implementations across environments with Change Control.
• Roaster may include weekend and after-hours upgrades and migrations.
• Analyze interdependencies within complex systems to anticipate impacts.

Skills

High availability

Root-cause analysis

ROMS & SOL

Windows Server

Red Hat Linux

Monitoring tools

DevOps tools

PowerShell scripting

Bash scripting

Python scripting

TCP/IP networks

Tools

GitLab

Nexus

SonarQube

Splunk

ITRS

Job description

Australian Securities Exchange in Sydney is seeking a Technical Support Analyst to provide 2nd and 1st level support across ASX Trade, reference data, market surveillance, regulatory feeds and risk systems.

You will manage production monitoring, incident resolution, documentation, and participate in release deployments, with weekend/after-hours rosters and complex data flows. We value diverse teams and offer flexible, hybrid working arrangements to support work-life balance.