Senior Product Manager – Government Schemes

CommBank; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

CommBank's RBS Home Buying team invites a Senior Product Manager to shape the Shared Equity Solutions portfolio, including Help to Buy, by crafting customer-centric products and forming strategic partnerships.

You will collaborate across product, technology, risk and external stakeholders to deliver scalable, compliant, technology-enabled home ownership experiences for Australians, driving customer outcomes and business value.

Qualifications

• Significant experience leading product strategy in complex, customer-focused environments.
• Strategic thinker with ability to influence and deliver through cross-functional teams.
• Strong commercial acumen and data-informed decision making.
• Experience delivering digital transformation leveraging AI and automation.

Responsibilities

• Own the product strategy and roadmap for the portfolio.
• Partner with engineering and other stakeholders to design, deliver and evolve market-leading home buying experiences.
• Harness AI, automation, data and emerging technologies to simplify customer journeys.
• Use customer insights and analytics to identify opportunities and prioritise investment.
• Influence senior stakeholders and build partnerships across Technology, Risk, Operations and external organisations.
• Balance innovation with governance and embedding risk and compliance into product design.

Skills

Product strategy

Roadmapping

Stakeholder management

Cross-functional leadership

Data-driven decisions

AI & automation

Regulatory compliance

Job description

RBS is the public face of CommBank, supporting more than 10 million personal and small business customers. Within RBS, the Home Buying domain is transforming the future of home ownership through innovative lending experiences that help more Australians achieve their property goals while delivering exceptional customer outcomes, sustainable growth and strong risk management.

See yourself in the team

We're looking for an experienced Senior Product Manager to join our Channel Engagement & Specialised Product Crew within the Shared Equity Schemes Squad.

In this role, you'll shape the future of shared equity solutions, primarily Help to Buy, by designing customer-centric products, building strategic partnerships, and developing innovative propositions that make home ownership more accessible for more Australians.

Working at the intersection of customer experience, technology, policy and regulation, you'll solve complex customer and frontline challenges while partnering across Product, Technology, Risk, Operations, Design and external stakeholders, including Housing Australia. Together, you'll deliver scalable, technology-enabled solutions that improve customer outcomes while supporting strong governance and regulatory compliance.

Do work that matters

As a Senior Product Manager, you'll own the strategy, roadmap and performance of your product portfolio, working with cross-functional teams to deliver meaningful customer outcomes and business value.

You'll identify opportunities, shape product direction and bring people together to solve complex problems, from defining future propositions through to delivering technology-enabled solutions that transform the home buying experience.

In this role you'll:

• Define and execute product strategy and roadmaps that deliver customer, commercial and regulatory outcomes.
• Partner with engineering and other key stakeholders to design, deliver and continuously evolve market-leading home buying experiences.
• Harness AI, automation, data and emerging technologies to simplify customer and frontline journeys.
• Use customer insights, analytics and experimentation to identify opportunities and prioritise investment.
• Influence senior stakeholders and build strong partnerships across Technology, Risk, Operations and external government organisations.
• Balance innovation with robust governance, embedding risk and compliance into product design and delivery.

We're looking for people who:

• Have significant experience leading product strategy and delivery in complex, customer-focused environments.
• Are strategic thinkers with a proven ability to influence, collaborate and deliver through cross-functional teams.
• Bring strong commercial acumen, customer obsession and experience using data to inform product decisions.
• Have successfully delivered digital transformation initiatives leveraging modern technology, AI and automation.
• Build trusted relationships with senior stakeholders and thrive in environments with ambiguity and complexity.
• Are passionate about creating innovative products that deliver meaningful customer outcomes.

If you're excited by the opportunity to shape the future of home buying, harness emerging technologies to solve complex customer problems, and lead products that make a genuine difference to thousands of Australians, we'd love to hear from you.

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