Senior Product Manager, Controlled Money

Narooma; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

Westpac is seeking a Senior Product Manager, Controlled Money, to own the proposition end-to-end, shaping the strategy and delivering on the roadmap to realise benefits. This role partners with the Service Owner, Specialised Products to drive transformation and commercial performance.

Based in Sydney/Warrane, Gadigal Country, you will collaborate with Digital, Technology and Distribution teams, influence senior stakeholders, and deliver outcomes that enhance customer value and risk controls.

Qualifications

• Strong knowledge of regulatory environment impacting professional services (solicitors, conveyancers, real estate agents, strata managers, accountants).
• Experience shaping customer propositions, roadmaps and transformation initiatives through delivery and benefit realisation.
• Strong commercial capability including portfolio performance and pricing considerations.
• Ability to manage complex product risk, incidents and controls while improving processes.
• Strong stakeholder leadership to align executives and cross-functional teams.

Responsibilities

• Take end-to-end ownership of the Controlled Money proposition from strategy through delivery and realisation.
• Shape the future of the portfolio and translate strategic initiatives into clear delivery pathways.
• Refine customer value proposition and develop the strategic roadmap.
• Collaborate with Pricing on P&L outcomes and manage risk and incidents.
• Drive cross-functional collaboration across Digital, Technology and Distribution to achieve outcomes.

Skills

End-to-end ownership

Strategic roadmap development

Commercial and P&L awareness

Risk and controls management

Stakeholder leadership

Job description

Description

Create your best future and join Westpac as a Senior Product Manager, Controlled Money.

What’s the role?

This is a full time, permanent opportunity based in Sydney / Warrane, Gadigal Country.

As Senior Product Manager, Controlled Money, you’ll support the Service Owner, Specialised Products with end-to-end ownership of our Controlled Money proposition.

You’ll take a lead role in shaping the future of the portfolio, driving transformation initiatives from strategy through to delivery and benefit realisation. You’ll refine the customer value proposition, develop the strategic roadmap and help turn agreed strategic initiatives into clear delivery pathways.

You’ll also have an important role in the commercial and operational performance of the portfolio, working closely with Pricing on P&L outcomes while proactively managing risk, controls, issues and incidents.

Working across Digital, Technology, Distribution and other teams, you’ll bring people together to solve complex problems, influence senior stakeholders and deliver better outcomes for our customers.

What do I need?

• Strong knowledge of the regulatory environment impacting professional services providers, including solicitors, conveyancers, real estate agents, strata managers and accountants, together with an understanding of the Australian competitive landscape.
• Strategic product management capability with experience shaping customer propositions, roadmaps and transformation initiatives through to delivery and benefit realisation.
• Strong commercial capability, including portfolio performance, P&L management, pricing considerations and partnership management.
• Demonstrated ability to manage complex product risk, operational issues, incidents and controls while identifying opportunities to improve customer and business processes.
• Strong stakeholder leadership and influencing skills, with the ability to navigate a complex organisation and bring together executive and cross functional stakeholders to achieve outcomes.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.