Senior Product Designer - AI-Driven Travel Help

Qantas; Adelaide; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Discounted travel benefits

Flexible leave options

Rewards program and wellbeing

Wellbeing app

Job summary

Qantas is seeking a Senior Product Designer to shape end-to-end digital journeys across booking, self-service, and customer support from our new Adelaide Product and Innovation Centre. You will lead design across web and native apps, collaborating with cross-functional teams to deliver simple, confident experiences for millions of customers.

Based in Adelaide, you’ll craft intuitive interfaces, contribute to design systems, and explore AI-powered features while ensuring accessibility and

Qualifications

• Proven experience designing complex digital products and end-to-end journeys.
• Portfolio showing UI craft and systems thinking.
• Experience with responsive web and native apps.
• Strong collaboration with cross-functional teams.

Responsibilities

• Design end-to-end experiences for booking, managing travel, and getting help.
• Translate research and insights into practical design solutions.
• Make purchase simple and transparent for customers.
• Design for self-service with smooth handoffs to assisted teams.
• Collaborate with Product, Engineering, Service Design, and Commercial teams.
• Champion accessibility and inclusive design.

Skills

End-to-end design

UI design

Design systems

Accessibility WCAG

Tools

Figma

Miro

Jira

Confluence

Job description

Qantas is seeking a Senior Product Designer to shape end-to-end digital journeys across booking, self-service, and customer support from our new Adelaide Product and Innovation Centre. You will lead design across web and native apps, collaborating with cross-functional teams to deliver simple, confident experiences for millions of customers.

Based in Adelaide, you’ll craft intuitive interfaces, contribute to design systems, and explore AI-powered features while ensuring accessibility and