Senior Process Transformation Consultant

Datacom; Queensland; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Paid parental leave

24/7 Employee Assistance Programme (Dа

Ongoing learning and certifications

Career development opportunities

Recognition programmes

Employee discounts

Meaningful work

Job summary

Datacom is seeking a Senior Consultant to join our Consulting team in Australia. You will work directly with clients to understand business needs, shape solutions, and support implementation outcomes.

The role focuses on delivering value through governance, planning, and stakeholder engagement across diverse industries. You will build trusted relationships, lead workshops, document requirements, and contribute to proposals while growing your consulting and leadership capabilities in a supportive

Qualifications

• 5–10 years of consulting, client engagement, or business transformation experience.
• Experience gathering requirements, facilitating workshops, and documenting processes.
• Experience contributing to software implementation, transformation and technology delivery projects.
• Experience producing client-facing deliverables and presentations.

Responsibilities

• Partner with clients to understand business challenges and identify improvements.
• Facilitate workshops and interviews to elicit requirements.
• Document requirements and support solution design activities.
• Collaborate with project teams, vendors and stakeholders to deliver outcomes.
• Support technology implementation through planning, governance and testing.
• Identify and manage project risks, issues, actions and dependencies.
• Produce high-quality client deliverables, reports and documentation.
• Build trusted client relationships throughout delivery.
• Contribute to proposals and thought leadership where appropriate.
• Foster a positive, collaborative team culture.

Skills

Requirements gathering

Workshop facilitation

Stakeholder interviews

Business analysis

Project governance

Education

Bachelor’s degree in relevant field

Job description

Datacom is seeking a Senior Consultant to join our Consulting team in Australia. You will work directly with clients to understand business needs, shape solutions, and support implementation outcomes.

The role focuses on delivering value through governance, planning, and stakeholder engagement across diverse industries. You will build trusted relationships, lead workshops, document requirements, and contribute to proposals while growing your consulting and leadership capabilities in a supportive