Senior Consultant-Client Delivery & Transformation (Hybrid)

Datacom; Canberra; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible work options

Parental leave

DataCare support

Career development

Learning platforms

Employee discounts

Job summary

Datacom is seeking a Senior Consultant to lead and deliver client engagements, partnering with stakeholders to understand business needs, shape solutions, and support implementation outcomes. You will bring structure, insight and confidence to projects, helping clients navigate change while building trusted relationships.

This role is ideal for someone who enjoys client-facing work, thrives in project environments, and wants to grow a consulting career within a supportive, expanding team.

Qualifications

• 5–10 years' experience in consulting, client delivery, and/or business transformation.
• Experience gathering requirements, facilitating workshops and documenting business processes.
• Experience contributing to software implementation, transformation and technology delivery projects.
• Experience producing client-facing deliverables and presentations.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Degree qualified in relevant field.

Responsibilities

• Partner with clients to understand business challenges, gather requirements and identify opportunities for improvement.
• Facilitate and support workshops, discovery sessions and stakeholder interviews to elicit business and functional requirements.
• Analyse business processes, document requirements and support solution design activities.
• Work collaboratively with project teams, subject matter experts, vendors and client stakeholders to deliver successful outcomes.
• Support the implementation of technology and business solutions through coaching, planning, governance, testing and transition activities.
• Identify and manage project risks, issues, actions and dependencies.
• Produce high-quality client deliverables, presentations, reports, traceability and project documentation.
• Build strong working relationships with clients and become a trusted advisor throughout project delivery.
• Contribute to proposal responses and thought leadership initiatives where appropriate.
• Support and contribute to a positive, collaborative team culture.
• Continue to develop your consulting, delivery and leadership capabilities.

Skills

Stakeholder management

Facilitation

Requirements gathering

Business analysis

Communication

Problem solving

Education

Degree qualified in relevant field

Job description

Datacom is seeking a Senior Consultant to lead and deliver client engagements, partnering with stakeholders to understand business needs, shape solutions, and support implementation outcomes. You will bring structure, insight and confidence to projects, helping clients navigate change while building trusted relationships.

This role is ideal for someone who enjoys client-facing work, thrives in project environments, and wants to grow a consulting career within a supportive, expanding team.