Senior Practitioner Financial Wellbeing

Lutheran Care SA; Adelaide; Remote; AUD 95.000 - 120.000; Vollzeit

Zusammenfassung

Lutheran Care SA is seeking a Senior Practitioner Financial Wellbeing to lead high‑level financial counselling and supervise the Financial Wellbeing team across South Australia, with virtual support to remote regions in the Northern Territory and interstate travel as required.

The role combines hands‑on client work with professional supervision, mentoring and practice support to staff, students and interns, enhancing practice and client outcomes in a not‑for‑profit setting.

Qualifikationen

• Diploma or equivalent in financial counselling with supervisory credentials.
• Experience supervising staff, students and interns in a financial wellbeing setting.
• Accredited SAFCA membership or equivalent is preferred.

Aufgaben

• Provide professional supervision, mentoring and practice support to Financial Wellbeing staff, students and interns.
• Deliver high‑level financial counselling to clients with complex needs, including debt, rights and income information.
• Support clients to understand options and make informed financial decisions.
• Deliver confidential financial literacy education to individuals and groups.
• Identify professional development needs and recommend training to management.
• Support high‑quality service delivery that aligns with standards and guidelines.
• Collaborate across Lutheran Care services to achieve positive client outcomes.

Kenntnisse

Supervision

Mentoring

Financial counselling

Interpersonal communication

Trauma-informed practice

Ausbildung

Diploma of Community Services (Financial Counselling)

Supervisor qualifications

Approved supervision course

Jobbeschreibung

Welcome to Lutheran Care! We are an energetic, forward thinking, not-for-profit organisation, providing support to people who need it most. Our current programs include emergency relief, financial counselling, family support and education, community support, foster care, housing and homelessness services and disability services.

From South Australia to the Northern Territory, we provide a diverse range of vital community services, including homelessness services, foster care, emergency relief, financial counselling, family support, and NDIS disability services. Whoever you are, wherever you come from, we will walk side by side with you, regardless of cultural background, sexual orientation, gender identity, belief systems or circumstances. Our diverse range of programs isn't just a list of services; we're leading the charge to break down barriers and foster genuine inclusion and participation in our communities.

Our eyes are firmly on the future with our plan to harness new technologies and expand our service offerings and footprint in innovative ways.

We are looking for a Senior Practitioner Financial Wellbeing to join our Financial Wellbeing team.

Ready to use your financial counselling expertise to support others to grow? As our Senior Practitioner – Financial Wellbeing, you’ll combine hands‑on work with clients experiencing complex financial challenges with professional supervision, mentoring and practice support for our Financial Wellbeing team. It’s an opportunity to share your expertise, strengthen practice and make a meaningful difference for both clients and colleagues.

This role extends beyond South Australia, providing virtual support to our remote Financial Wellbeing teams in the Northern Territory and travelling interstate as required. It’s a great opportunity to share your expertise, strengthen practice and support our teams across different locations.

Working collaboratively with the Financial Wellbeing Leadership team, you'll provide high‑level professional supervision, ongoing skills development and case‑management support, alongside delivering confidential financial counselling to clients with complex needs.

Your Key Responsibilities:

• Provide professional supervision, mentoring and practice support to Financial Wellbeing staff, students and interns.
• Provide high‑level financial counselling to clients with complex needs, including information about financial rights, responsibilities, debt, credit recovery and income.
• Support clients to understand their options and make informed decisions about their financial circumstances.
• Prepare and deliver financial literacy education to individuals and groups.
• Identify professional development and training needs and make recommendations to management.
• Support high‑quality, best‑practice service delivery that meets relevant standards and guidelines.
• Work collaboratively across Lutheran Care services and with community‑based services to support positive outcomes for clients.

What's in it for you?

We believe great work deserves great rewards. When you join Lutheran Care, you'll enjoy:

• You’re Amazing Day – a day off just for you!
• Paid parental leave
• Access to free, confidential counselling sessions
• A kind and awesome workplace culture
• Flexible working arrangements to support work‑life balance

What You'll Need to Succeed

• Diploma of Community Services (Financial Counselling) and supervisor qualifications.
• Accredited membership with the South Australian Financial Counsellors Association (SAFCA), with a minimum of three years' full‑time equivalent experience.
• Completion of an approved supervision course and relevant refresher courses where required.
• Approval by a Financial Counselling Association as a Professional Supervisor.
• Demonstrated experience supporting and mentoring staff and providing regular professional supervision.
• Extensive experience delivering financial counselling services to clients with complex needs.
• Strong knowledge of financial hardship, financial inclusion and exclusion, financial counselling services and relevant government policy and legislation.
• Excellent interpersonal and communication skills, with the ability to build positive professional relationships.
• The ability to work within a non‑judgemental and trauma‑informed framework.
• Experience working within the community and/or not‑for‑profit sector.
• Experience working within First Nations communities.

If you would like a confidential chat about the role, please contact Sarah Air on 04 177 .

Lutheran Care is committed to equality, diversity and inclusion. We encourage applicants from all backgrounds, including culturally diverse communities and Aboriginal and Torres Strait Islander candidates, to join us in our vision of"changing lives and building communities".

Please note, Lutheran Care retains the right to close this advert earlier upon identifying a suitable candidate.

Non‑Profit Organisations 101‑1,000 employees

We support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and support. Much of our work aims to address poverty and injustice so that those in need are empowered to achieve their full potential. Our services are based on respect, integrity and compassion. We work with communities to develop efficient and effective ways to respond to individuals and families in need. We embrace all people regardless of language, culture, ethnicity or religion. Our staff and volunteers walk alongside those in need to provide, not just the necessities of food, clothing and shelter but also support and care.

We support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and support. Much of our work aims to address poverty and injustice so that those in need are empowered to achieve their full potential. Our services are based on respect, integrity and compassion. We work with communities to develop efficient and effective ways to respond to individuals and families in need. We embrace all people regardless of language, culture, ethnicity or religion. Our staff and volunteers walk alongside those in need to provide, not just the necessities of food, clothing and shelter but also support and care.