Senior Practice Operations Lead (Part-Time)

Bupa Dental; Sydney; On-site; AUD 65,000 - 90,000; Part time

Benefits offered by this job

Health insurance discounts

Gym discounts

Spa discounts

Partnership perks

Job summary

Bupa Dental in Darlinghurst is seeking a part-time Practice Administrator to support the Practice Manager across two clinics, lead the established team and assist clinical staff. You’ll help with rostering, recruitment, performance reviews and financial oversight, while managing front desk interactions in a fast-paced environment.

This role demands senior front desk experience (3+ years), strong communication, and a proactive problem-solving mindset.

Qualifications

• Experienced in front desk at a senior level (3+ years) and/or practice management.
• Proficiency with Best Practice software is preferred.
• Strong communicator with active listening and rapport-building skills.
• Ability to multitask and operate in a busy clinical environment.

Responsibilities

• Support the Practice Manager across two clinics, leading the team and supporting clinical staff.
• Assist with recruitment, rostering, performance reviews, and financial oversight.
• Coach the team to achieve KPI targets and practice goals.
• Contribute to continuous improvement and maintain effective communication.
• Manage front desk operations and patient interactions in a fast-paced setting.
• Step up as Acting Practice Manager in the absence of the Practice Manager.

Skills

Front desk (senior)

Practice management

Communication

Adaptability

Tools

Best Practice software

Job description

Bupa Dental in Darlinghurst is seeking a part-time Practice Administrator to support the Practice Manager across two clinics, lead the established team and assist clinical staff. You’ll help with rostering, recruitment, performance reviews and financial oversight, while managing front desk interactions in a fast-paced environment.

This role demands senior front desk experience (3+ years), strong communication, and a proactive problem-solving mindset.