Senior Power Platform and AI Enablement Lead

University of New South Wales; Sydney; On-site; AUD 132,000 - 149,000; Full time

Job summary

UNSW is seeking a Power Platform Specialist (Senior Business Enablement Analyst) to lead design, optimisation and delivery of scalable solutions that extend CRM and student systems. You will leverage Power Platform, AI tools, and D365 to automate processes and improve service delivery for students and staff.

The role is hands-on, requires strong technical skills, and involves mentoring junior analysts. It reports to the Manager, Student Systems with one direct report and offers campus-based work

Qualifications

• Experience designing and delivering scalable, user-centric digital solutions using Microsoft Dynamics 365 and the Power Platform.
• Hands-on capability with low-code/no-code approaches, system integrations (APIs/webhooks), and governance.
• Strong analytical, problem-solving and stakeholder engagement skills.

Responsibilities

• Continuously assess platform capabilities, new features, and emerging technologies to inform solution roadmaps and foster a culture of innovation.
• Collaborate with IT, academic divisions, student services, vendors, and governance bodies to ensure cross-functional alignment and user-centred design.
• Translate complex business needs into practical, scalable, automated solutions aligned with institutional priorities.

Skills

Power Automate

Power BI

Dataverse

Power Apps

Power Query

Custom apps

Model driven apps

Process improvement

Process optimisation

D365

AI technology

Tools

Microsoft Dynamics 365

Power Platform

Job description

UNSW is seeking a Power Platform Specialist (Senior Business Enablement Analyst) to lead design, optimisation and delivery of scalable solutions that extend CRM and student systems. You will leverage Power Platform, AI tools, and D365 to automate processes and improve service delivery for students and staff.

The role is hands-on, requires strong technical skills, and involves mentoring junior analysts. It reports to the Manager, Student Systems with one direct report and offers campus-based work