Senior Pharmacy Business Analyst - Discovery & Delivery

Chemist Warehouse Group

Melbourne

Hybrid

AUD 120,000 - 150,000

Full time

5 days ago
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Benefits offered by this job

Salary reviews linked to performance
Work from home one day per week
Onsite canteen at Preston Office
Complimentary shuttle to Preston
Employee Assistance Program
Team member discounts

Job summary

Sigma Healthcare is seeking a Senior Business Analyst to lead discovery, analysis and solution shaping for complex, cross-functional initiatives within the Pharmacy Services team. You will collaborate with senior stakeholders, product and delivery teams, architects and developers to translate business needs into clear requirements and robust designs across the project lifecycle.

You will drive evidence-based business cases, define and maintain requirements, support testing and UAT, and

Qualifications

  • Leads discovery workshops and stakeholder interviews to identify opportunities and clarify business needs.
  • Maps current and future state processes, capabilities and systems; identifies gaps and transition approaches.
  • Develops evidence-based business cases and options analyses to support investment decisions.
  • Defines and maintains high-quality requirements with traceability to acceptance criteria.
  • Translates requirements into functional specs and fit-for-purpose designs with architects and developers.
  • Documents processes, data flows, integrations and reporting requirements as needed.
  • Refines backlogs with Product Owners and delivery teams; supports Agile, hybrid or waterfall delivery.
  • Guides testing, UAT, cutover, hypercare and post-implementation reviews.

Responsibilities

  • Lead discovery workshops and stakeholder interviews to identify opportunities, clarify business needs and assess the impact of change.
  • Map current and future state processes, capabilities and systems, identifying gaps and practical transition approaches.
  • Develop evidence-based business cases, options analyses and recommendations to support investment and prioritisation decisions.
  • Define and maintain business, functional and non-functional requirements, with traceability through to acceptance criteria.
  • Partner with architects and developers to translate requirements into functional specifications and fit-for-purpose solution designs.
  • Document process models, user journeys, data flows, integrations, business rules and reporting requirements as needed.
  • Work with Product Owners and delivery teams to refine backlogs, manage scope and support Agile, hybrid or waterfall delivery.
  • Guide testing and defect resolution, coordinate business UAT and support cutover, hypercare and post-implementation reviews.
  • Support system upgrades, conversions, integrations and enhancements, including data migration analysis and reconciliation.

Skills

Stakeholder facilitation
Requirements elicitation
Business analysis
Process modelling
Agile delivery
Problem solving
UAT / testing support
Certification (CBAP/CCBA/PMI‑PBA/ECBA)

Tools

Dynamics 365
ERP
Azure
AWS
Power BI
SQL

Job description

Sigma Healthcare is seeking a Senior Business Analyst to lead discovery, analysis and solution shaping for complex, cross-functional initiatives within the Pharmacy Services team. You will collaborate with senior stakeholders, product and delivery teams, architects and developers to translate business needs into clear requirements and robust designs across the project lifecycle.

You will drive evidence-based business cases, define and maintain requirements, support testing and UAT, and

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