Senior Personal Assistant, Plastic & Reconstructive Surgery Unit

The Royal Melbourne Hospital; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $12,000 taxfree

Additional annual leave

Monthly accrued day off

Public transport access

Job summary

The Royal Melbourne Hospital’s Plastics & Reconstructive Surgery Unit is seeking a Personal Assistant to provide high‑level secretarial and administrative support to the Head of Unit. This full-time, fixed‑term role runs until December 2027 and offers generous salary packaging, additional annual leave and a monthly ADO. You will work within a large specialist team to ensure smooth day-to-day operations of the unit at Parkville.

Qualifications

• 2+ years' experience in medical administration or a similar healthcare role.
• Advanced Microsoft Office skills (Outlook, Word, Excel).
• High-level typing accuracy and attention to detail.
• Excellent written and verbal communication with patients and clinicians.
• Ability to prioritise, manage competing priorities and work autonomously.
• Experience with EPIC, ECM or iPM is highly regarded.
• Experience in a large hospital or specialist clinical unit is advantageous.

Responsibilities

• Support the Head of Unit with day-to-day administration and unit operations.
• Respond to patient, GP and stakeholder enquiries by phone and email.
• Provide administrative support to consultants, registrars and residents.
• Liaise with hospital departments, private practices and management.
• Maintain accurate databases and records.
• Work autonomously, prioritise tasks and contribute as a team.
• Identify opportunities to improve the smooth running of the unit.

Skills

Medical administration

MS Office

Communication

Time management

Autonomy

Tools

EPIC

ECM

iPM

Job description

The Royal Melbourne Hospital’s Plastics & Reconstructive Surgery Unit is seeking a Personal Assistant to provide high‑level secretarial and administrative support to the Head of Unit. This full-time, fixed‑term role runs until December 2027 and offers generous salary packaging, additional annual leave and a monthly ADO. You will work within a large specialist team to ensure smooth day-to-day operations of the unit at Parkville.