Senior Performance Business Partner

Metro Trains Sydney; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Parental leave

Flexible working

Job summary

Metro Trains Sydney is seeking an experienced Senior Performance Business Partner to lead day-to-day delivery and assurance of Network Performance Reporting from Tallawong. You will coordinate operational and contractual analysis and translate performance data into evidence-based advice for stakeholders.

This senior role requires strong delivery leadership, the ability to manage competing priorities and to work across Legal, Commercial and operations to optimise network outcomes.

Qualifications

• Experience leading complex performance, commercial or contractual analysis.
• Demonstrated ability to interpret complex contracts or performance regimes and translate them into quantitative analysis and commercial insights.
• Advanced Excel and analytical modelling skills, including the ability to interrogate, validate and troubleshoot complex models.

Responsibilities

• Lead recurring Performance Reporting and analysis.
• Interpret complex contractual requirements and translate them into quantitative analysis, modelling and practical business outcomes.
• Lead analysis of major disruptions, emerging performance risks and operational scenarios.
• Review and assure complex analytical models, KPI calculations and Service Payment Claims.
• Oversee Service Change Notices and Service Level Adjustment Amounts.
• Translate complex analysis into clear advice and stakeholder communications.
• Coordinate inputs from analysts and operational, Legal and Commercial stakeholders.
• Maintain quality and delivery across multiple competing deadlines.
• Build effective relationships with senior internal stakeholders, clients and other external stakeholders.

Skills

Analytical depth

Commercial judgement

Delivery leadership

Tools

Excel

Job description

MTS are the proud operators and maintainers of the M1 Northwest and Bankstown Line with the new City section now operational. We run a fully automated passenger railway – an Australian first. We connect our customers to opportunities that matter to them while delivering the next generation of rail travel to Sydney. With global expertise, we manage 66km of track and 31 stations, making the M1 one of the longest fully automated metro lines in the world.

Make performance count.

Metro Trains Sydney is seeking an experienced Senior Performance Business Partner to lead the day-to-day delivery and assurance of Network Performance Reporting.

Reporting to the Manager Network Performance, you’ll coordinate complex operational and contractual analysis, assure commercially significant outputs and turn performance data into clear, evidence-based advice for internal and external stakeholders.

This is a senior role for someone who can manage competing priorities, lead work through others and move confidently between detailed analysis and the broader commercial position.

Join us in a fixed-term, full-time parental leave opportunity based at Tallawong, with flexible working arrangements available.

What you’ll do

• Lead recurring Performance Reporting and analysis.
• Interpret complex contractual requirements and translate them into quantitative analysis, modelling and practical business outcomes.
• Lead analysis of major disruptions, emerging performance risks and operational scenarios.
• Review and assure complex analytical models, KPI calculations and Service Payment Claims.
• Oversee Service Change Notices and Service Level Adjustment Amounts.
• Translate complex analysis into clear advice and stakeholder communications.
• Coordinate inputs from analysts and operational, Legal and Commercial stakeholders.
• Maintain quality and delivery across multiple competing deadlines.
• Build effective relationships with senior internal stakeholders, clients and other external stakeholders.

About you

You combine analytical depth, commercial judgement and strong delivery leadership. You’ll bring:

• experience leading complex performance, commercial or contractual analysis;
• demonstrated ability to interpret complex contracts or performance regimes and translate them into quantitative analysis and commercial insights;
• advanced Excel and analytical modelling skills, including the ability to interrogate, validate and troubleshoot complex, interconnected models;
• experience reviewing and assuring detailed analysis and calculations;
• confidence coordinating people and specialist inputs under tight deadlines;
• strong stakeholder management and communication skills; and
• sound judgement when dealing with operational, contractual and financial risk.

Experience in rail, transport, infrastructure or another complex operational or safety-regulated environment will be highly regarded.

This is more than a reporting role. You’ll work on issues with real operational and commercial significance, turning complex network performance into clear insights that support better decisions and outcomes.

What’s on Offer

We are offering a fixed-term, full-time parental leave opportunity with flexible working options and access to a wide range of benefits and much more.

We are delivering the future of train travel today – and it all starts with our people. Positive mindsets with an ‘anything-is-possible’ approach. The MTS team is rewriting all the expectations.

If you are energised and enthused by the prospect of working in a fast-paced, future-focused environment and have can-do attitude, then let’s talk!

MTS is an equal employment opportunity employer. We are committed to an inclusive workforce and welcome applications of candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.