Operations & Rail Safety Trainer

Metro Trains Sydney; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent position

Flexible working options

Employee benefits

Job summary

Metro Trains Sydney is seeking an experienced Operations & Rail Safety Trainer to join the Learning & Development team. You'll deliver rail operations and Rail Safety Rules training and conduct competency assessments to ensure staff have the skills to work safely.

This hands-on role requires a rail operations background, strong communication and the ability to translate complex procedures into practical training, plus involvement in readiness, service changes and continuous improvement.

Qualifications

• Certificate IV in Training and Assessment (TAE) is required.
• Experience delivering operational training and conducting competency assessments.
• Experience as Train Controller or Traffic Controller is advantageous.

Responsibilities

• Deliver rail operations training programs and refresher training
• Deliver Rail Safety Rules training and associated competency requirements
• Conduct competency assessments, including initial, refresher and remedial assessments
• Undertake competence assurance and Verification of Competency (VOC) assessments
• Support the development and review of rail operations and safety training materials
• Maintain accurate training and competency records within LMS and competency systems
• Support training activities linked to operational readiness and service changes
• Capture operational learning from incidents and embed improvements into training programs
• Liaise with operational managers to ensure ongoing competency compliance
• Contribute to a strong safety‑first culture across the organisation

Skills

Rail ops knowledge

Training delivery

Safety compliance

Facilitation

Communication

Education

Certificate IV in Training and Assessment

Job description

MTS are the proud operators and maintainers of the M1 Northwest and Bankstown Line with the new City section now operational. We run a fully automated passenger railway – an Australian first. We connect our customers to opportunities that matter to them while delivering the next generation of rail travel to Sydney. With global expertise, we manage 51.5km of track and 21 stations, with a planned expansion into southwest Sydney.

At Metro Trains Sydney (MTS), safety is at the heart of everything we do. We’re looking for an experienced Operations & Rail Safety Trainer to join our Learning & Development team and play a critical role in building and maintaining safe, competent rail operations across our network.

This is a hands‑on role suited to an operational rail professional who is passionate about safety, capability building and sharing real‑world experience through high‑quality training and competency assessment.

About the role

Reporting to the Head of Learning, you will deliver rail operations and Rail Safety Rules training and conduct competency assessments to ensure our people have the skills and knowledge required to safely perform their roles. You’ll work closely with operational leaders and stakeholders across the business, supporting operational readiness, service changes, and continuous improvement through learning.

Key responsibilities

• Deliver rail operations training programs and refresher training
• Deliver Rail Safety Rules training and associated competency requirements
• Conduct competency assessments, including initial, refresher and remedial assessments
• Undertake competence assurance and Verification of Competency (VOC) assessments
• Support the development and review of rail operations and safety training materials
• Maintain accurate training and competency records within LMS and competency systems
• Support training activities linked to operational readiness and service changes
• Capture operational learning from incidents and embed improvements into training programs
• Liaise with operational managers to ensure ongoing competency compliance
• Contribute to a strong safety‑first culture across the organisation

About you

You’re an experienced rail operations professional who brings credibility, strong communication skills, and a practical approach to training in a safety‑critical environment.

You will ideally bring:

Qualifications

• Certificate IV in Training and Assessment

Experience

• Experience working as a Train Controller or Traffic Controller within a rail operations environment
• Strong experience applying and interpreting Rail Safety Rules in an operational rail network
• Experience delivering operational training and/or conducting competency assessments
• Exposure to operational readiness, incident management or service recovery activities

Skills & Capabilities

• Strong understanding of rail operational procedures and safety requirements
• Excellent facilitation and communication skills
• Ability to translate operational procedures into practical, engaging training
• High attention to detail with a strong compliance focus
• Well-developed planning and organisational skills
• Safety & compliance requirements
• Commitment to working within the MTS Safety Management System and Rail Safety National Law
• Alignment with MTS environmental and sustainability requirements

What’s on Offer

We are offering a permanent opportunity with flexible working options and access to a wide range of benefits:

• Fitness Passport discounts and access to gyms across NSW
• Vehicle leasing options
• Employee Recognition Awards
• Medibank and BUPA Health Insurance: Access exclusive corporate discounts on eligible private health insurance products

We are delivering the future of train travel today – and it all starts with our people. Positive mindsets with an ‘anything-is-possible’ approach. The MTS team is rewriting all the expectations.

MTS is an equal employment opportunity employer. We are committed to an inclusive workforce and welcome applications of candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.