Senior Payroll Officer

Qantas; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible leave options

Travel discounts

Rewards program

Wellbeing resources

Job summary

Qantas, Australia's leading airline group, invites applications for Senior Payroll Officer roles in the Payroll Services function. You will ensure accurate payroll processing for your portfolio, stay compliant with awards and legislation, resolve queries, and support transformation projects.

Roles are full‑time fixed term, based at Mascot Campus with a collaborative, high‑performance team. You should bring proven payroll experience, strong Excel skills, and the ability to work with stakeholders

Qualifications

• Experience processing payroll and resolving complex issues.
• Understanding of industrial awards, enterprise agreements and legislative conditions.
• Strong numeric accuracy and attention to detail.

Responsibilities

• Ensure accurate and efficient payroll processing for allocated portfolio.
• Maintain up‑to‑date knowledge of payroll laws and regulations.
• Resolve payroll queries and streamline operational efficiency.
• Contribute to projects and transformation activities within Payroll Services.

Skills

Payroll processing

Awards & EA knowledge

Attention to detail

Stakeholder communication

Time management

Education

Financial background or accounting experience

Tools

ADP

SumTotal

Oracle

MS Excel

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to support Payroll activity across the Qantas Payroll Services function
• Work with a broad stakeholder group within an Enterprise Agreement environment
• Multiple full time fixed term positions ending early 28 based at our Mascot Campus
• ASU level 9

Our People Services function works across Qantas Group business units in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces. We’ve built a high-performance team and we each have the opportunity to add value and make an impact on the business – along the way you’ll have plenty of fun, meet amazing people and have experiences like no other.

Our Payroll function plays an important role in the lifecycle of our employees. As the Senior Payroll Officer, you will be responsible for ensuring the accurate and efficient processing of payroll functions in the Mainline Payroll Team for your allocated portfolio, ensuring that they are processed accurately to meet award, legislative and audit requirements, and that all processing occurs within required timeframes. As a payroll subject matter expert you will maintain and manage up-to-date knowledge of payroll laws and regulations and assist with proactively managing and resolving payroll queries, identify opportunities to streamline operational efficiency and accuracy, as well as actively contribute to key projects and transformation activities.

What You’ll Bring To The Role

• Proven experience processing payroll and managing complex payroll issues
• Experience regarding the application of industrial awards, enterprise agreements and legislative conditions
• Financial background, qualifications or relevant experience
• Experience with payroll systems such as ADP, SumTotal & Oracle is desirable but not necessary
• Ideally an understanding of Superannuation Legislation and ATO Termination Pay requirements (ETP’s etc)
• High level of computer proficiency including intermediate MS Excel skills
• Exceptional attention to detail and high level of numeric accuracy
• Strong time management and multi-tasking abilities
• Excellent written and verbal communication skills with stakeholders at varying levels
• A proactive approach and the ability to show initiative and work independently as well part of a team
• A professional, calm and considered approach under pressure and when working to tight deadlines.
• Strong customer service focus and continuous improvement approach
• High standard of personal presentation and professional conduct

Why the Qantas Group?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas Group employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close: 5th November 2026

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship