Senior Adviser, Corporate Communication

Qantas Group; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

The Senior Adviser, Corporate Communications at Qantas Group will support external communications and media strategy, advising senior executives to protect and enhance the brand. You will develop strategies, manage media relationships, and respond to issues and crises in a fast-paced environment.

Based at Mascot Campus in Sydney, this permanent role requires 5+ years in corporate communications with strong writing and stakeholder engagement, including on-call media support on weekends and

Qualifications

• 5+ years of experience in Corporate Communications, Media Relations, Public Affairs or a related function within a large corporate environment (ASX-listed, banking or retail preferred).
• Exceptional writing, editing and storytelling skills with ability to translate complex information into clear, audience-focused communications.
• Proven experience providing strategic communications advice and trusted counsel to senior leaders and executives.
• Strong media relations expertise, including understanding of news cycles, reputation management, and high-profile issues or crisis communications.
• Demonstrated ability to build and maintain strong relationships with journalists, media contacts and external stakeholders.
• Excellent project management, organisational and stakeholder engagement skills, with ability to influence and manage multiple demands.
• Experience in complex, fast-paced organisations undergoing change; aviation industry experience is highly regarded.
• Flexibility for 24-hour on-call media phone on weekends and weeknights (rostered).
• Tertiary qualifications in Communications, Journalism, Public Relations, Marketing or related discipline.

Responsibilities

• Support the delivery of the Qantas Group's external communications and media strategy.
• Provide trusted advice to senior executives and stakeholders to protect and enhance the Qantas brand.
• Develop and execute communication strategies supporting major business initiatives and events.
• Manage media relationships, respond to emerging issues and support communications during incidents and crises.

Skills

Corporate Communications

Media Relations

Public Affairs

Strategic Communications

Writing & Editing

Stakeholder Engagement

Project Management

Aviation Experience

Education

Tertiary qualifications in Communications, Journalism, Public Relations, Marketing

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands - Qantas and Jetstar - operating regional, domestic, and international services.

• Help shape and protect the reputation of one of Australia's most recognised brands.
• Play a part in delivering strategic communications and media engagement across Qantas.
• Permanent position based at our Mascot Campus.

The Senior Adviser, Corporate Communications is a key member of the Corporate Communications team, reporting to the Senior Manager, Corporate Communications. The role supports the delivery of the Qantas Group's external communications and media strategy, providing trusted advice to senior executives and stakeholders to help protect and enhance the Qantas brand through proactive communications, media engagement, issues management, and crisis communications.

Working closely with teams across the Group, you'll develop and execute communication strategies that support major business initiatives, operational announcements, commercial priorities and corporate events. You'll play an important role in managing media relationships, responding to emerging issues and supporting communications during critical incidents and crisis situations.

This is an exciting opportunity to contribute to some of the Group's most visible and high-profile communications activities while working in a fast-paced, dynamic environment.

You'll have:

• 5+ years’ experience in Corporate Communications, Media Relations, Public Affairs or a related communications function within a large corporate environment, ideally ASX-listed, banking or retail organisations.
• Exceptional writing, editing and storytelling skills, with the ability to translate complex information into clear, engaging and audience-focused communications.
• Proven experience providing strategic communications advice and trusted counsel to senior leaders and executive stakeholders.
• Strong media relations expertise, including a deep understanding of news cycles, reputation management, and managing high-profile issues or crisis communications.
• Demonstrated ability to build and maintain strong relationships with journalists, media contacts and key external stakeholders.
• Excellent project management, organisational and stakeholder engagement skills, with the ability to influence, prioritise and manage multiple competing demands.
• Experience working in complex, fast-paced organisations undergoing change or transformation, with aviation industry experience highly regarded.
• Tertiary qualifications in Communications, Journalism, Public Relations, Marketing or a related discipline
• Flexibility for 24 hour on-call media phone on weekends and weeknights (rostered basis).

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close 2nd October 2026

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.