Senior Parts Advisor

Scania Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus scheme

Discounts on retail purchases

Corporate benefits program

Health insurance discounts

Job summary

Scania Australia Prestons is seeking a Parts Advisor to join a high-performing team focused on building strong customer relationships, accurate documentation, and timely parts delivery. Based in our Prestons branch, you will work closely with the Workshop to ensure parts availability and support external customers as well as internal teams.

To succeed you should have proven automotive parts sales experience, excellent communication, and a commercially minded, service-driven attitude.

Qualifications

• Experience in automotive parts sales.
• Strong communication and interpersonal skills.
• Commercial mindset with ability to meet sales targets.
• Experience leading or mentoring others.

Responsibilities

• Build and develop customer relationships through excellent customer service
• Accurately complete relevant documentation including invoices and payment
• Work closely with the Workshop to ensure availability of parts
• Load and unload parts, bin to appropriate location
• Pick and deliver parts to customers and workshop
• Monitor stock, spare parts and inventory

Skills

Automotive parts sales

Communication skills

Commercial mindset

Mentoring/leadership

Job description

Role Summary

Join Scania Prestons and become part of a high-performing team where customer relationships, problem-solving and commercial thinking are valued every day.

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this - you.

Welcome to Scania, a company that is enjoying record growth.

What you will do

Based in our new Prestons branch, this position plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. You will;

• Build and develop customer relationships through excellent customer service
• Accurately complete relevant documentation including invoices and payment
• Work closely with the Workshop to ensure availability of parts
• Load and unload parts, bin to appropriate location
• Pick and deliver parts to customers and workshop
• Monitor stock, spare parts and inventory

Who you are

To be successful as a Parts Advisor you will have previous experience in a parts/warehouse role within the automotive industry. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.

We're interested in people who:

• Have proven experience in automotive parts sales.
• Are passionate about delivering exceptional customer service.
• Can confidently uncover customer needs, handle objections and close opportunities.
• Have experience leading, coaching or mentoring others.
• Are commercially minded and motivated by achieving sales and profit targets.
• Build strong relationships with customers, colleagues and stakeholders.
• Bring energy, initiative and a solutions-focused mindset to every challenge.

What we can offer you

• A dynamic and inclusive work culture - be part of a great team environment
• A company that is enjoying record growth and eligibility for an annual company bonus scheme
• Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
• Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
• Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

Eligibility: You need to have full working rights in New Zealand or Australia.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.