Parts Advisor Apprentice

Scania Australia; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Annual bonus

Salary packaging

Discounts

Health insurance

Job summary

Scania Australia is seeking a Parts Advisor to join our Prestons team, delivering excellent customer service and ensuring accurate parts handling for both external and internal customers. You will support the workshop with parts availability and help maintain stock through regular cycle counts.

The role emphasizes reliability, willingness to learn, and ability to manage inquiries from initial contact through invoicing and follow-up service, contributing to Scania's focus on quality and

Responsibilities

• Assist Parts Advisors to pick and deliver correct parts to customers and Workshop - pack parts and arrange delivery when required.
• Contribute in completing relevant documentation accurately, including invoices, payment and other official papers.
• Build and develop customer relationships through the provision of excellent customer service, ensuring customer needs are being met.
• Work together with the Workshop to assist with parts availability and ensure packaging, service exchange and warranty parts procedures are adhered to.
• Take part in monitoring stock, spare parts and inventory, organising stock take as required.

Education

Lower Secondary School Level 2

Job description

Role Summary

Join Scania Prestons and become part of a high-performing team where customer relationships, problem-solving and commercial thinking are valued every day.

Role Summary

Join Scania Prestons and become part of a high-performing team where customer relationships, problem-solving and commercial thinking are valued every day.

Job Responsibilities

Life at Scania

Our purpose is Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this - you.

Welcome to Scania, a company that is enjoying record growth.

Advert Body

This role is responsible for successfully gaining the knowledge and skills to ensure excellent customer relationships are created and maintained to both external and internal customers. It is also being reliable and willing to learn to ensure customer needs and expectations are met throughout their Scania experience, from customer enquiry, invoice and follow up service.

What You Will Do

• Assist Parts Advisors to pick and deliver correct parts to customers and Workshop - pack parts and arrange delivery when required.
• Contribute in completing relevant documentation accurately, including invoices, payment and other official papers.
• Build and develop customer relationships through the provision of excellent customer service, ensuring customer needs are being met.
• Work together with the Workshop to assist with parts availability and ensure packaging, service exchange and warranty parts procedures are adhered to.
• Take part in monitoring stock, spare parts and inventory, organising stock take as required.

What We Can Offer You

• A dynamic and inclusive work culture - be part of a great team environment
• A company that is enjoying record growth and eligibility for an annual company bonus scheme
• Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
• Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
• Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply

• To apply for this role, you need to have full working or rights of New Zealand or Australia
• Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
• As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Education

• Lower Secondary School Level 2