Senior Partner Manager

ShipBob, Inc.; Sydney; Hybride; AUD 120 000 - 160 000; Plein temps

Résumé du poste

ShipBob, Inc. is seeking a Partnerships Manager for Australia-based remote work, collaborating with AU commercial teams and a global partner network to accelerate growth. The role focuses on developing agency partnerships, enabling partners, and generating pipeline across AU, with opportunities to expand into APAC.

You will work with ecommerce agency partners, technology platforms, and VC ecosystems to drive revenue and program KPIs, while representing the AU voice within ShipBob.

Qualifications

• Deep familiarity with AU direct-to-consumer ecommerce
• Proven track record building high-value partnerships
• Experience managing partner pipelines and revenue share models
• Strong communication with cross-functional teams

Responsabilités

• Expand agency partnerships across AU and with key tech partners
• Drive co-marketing initiatives and joint deals
• Maintain partner relationships through reviews and enablement
• Generate partner-influenced revenue and co-selling opportunities

Connaissances

AU Ecommerce knowledge

Partnership development

B2B sales

Stakeholder management

Outils

Salesforce

CRM tools

Description du poste

As a member of theShipBobTeam, you will...

• Grow with an Ownership Mindset :We champion continuous learning and innovation.You'lltake on real problems,create tangiblesolutions, anddrive results that move the needleforShipBob,our merchants, and for your own professional growth.Ifyou'reready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike: AtShipBob,leaders areaccessible;feedback flows in both directions, andeveryone, regardless of their seniority or role, steps up to help when needed.We hold each other tohigh standardsbecause we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose: We are results-driven andclear about what that means: ourgoals are specific, accountability is shared, and every team member can see how their work connects toour mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Remote in Australia, Sydney preferred

Role Description:

Y ou’ll be deeply connected to our local go ‑ to ‑ market team s (sales, marketing, and enablement) from day one. While you’ll be part of our global Partnerships organization— 8 + teammates operating across multiple time zones—your day ‑ to ‑ day collaboration will be primarily with our AU ‑ b a sed commercial teams. This provides strong local alignment and camaraderie, backed by the tools, structure, and proven GTM frameworks that have driven success across our North American and UK markets.

From a partner ecosystem perspective, you’ll primarily work with e ‑ commerce agency partners who resell, recommend, or influence ShipBob’s services. You’ll also engage with VCs, incubators/accelerators, and key technology platforms in our ecosystem (e.g., Shopify, BigCommerce, Adobe/Magento, NetSuite, Cin 7, and others).

You’ll be accountable for generating measurable business impact—including revenue ‑ driving partner pipeline (lead flow, partner ‑ sourced opportunities, and influenced revenue) as well as program KPIs (new partner onboarding, revenue share performance, partner activity tiers, etc.). In addition to ongoing metrics, you’ll also own project ‑ based initiatives that typically span 1–2 quarters—for example, launching a co-marketing program with a strategic partner or standing up a new integration or referral workflow.

This role reports to the Director of Partnerships with close collaboration and support from the broader Partner Management team—so while the role is AU ‑ focused, you won’t be operating solo. You’ll have access to established playbooks, partner data, and cross-functional partners who will help you hit your goals and grow the AU ecosystem. Although the immediate focus is AUS, we should expand APAC expansion opportunities. This individual will play a critical role in the future to break into new markets.

What you’ll do:

• Develop and Expand Agency Partnerships Across the AU. Identify, engage, and build relationships with agencies that support our core market of direct ‑ to ‑ consumer ecommerce brands. This includes marketing, design, development, systems integrators, and other service providers that can help broaden ShipBob’s reach within the AU
• Collaborate with Local Teams at Key Technology Partners. Work closely with regional contacts at our strategic partners — including Klaviyo, Shopify Plus, Gorgias, ShipStation, and others — to drive co-marketing initiatives, partner enablement, and shared deal flow.
• Grow and Nurture Existing Partner Relationships. Maintain and deepen relationships with current partners through regular touchpoints, ongoing education, quarterly business reviews, incentive programs, revenue share conversations, and additional engagement activities.
• Drive Significant Annual Revenue Through Partnerships. Generate substantial partner-influenced and partner-sourced pipeline through co-marketing campaigns, co-selling motions, and broader business development strategies.
• Represent the Voice of AU Partners Internally. Serve as the advocate for our AU partner ecosystem across internal teams, including Product, Sales, Account Management, Marketing, and Onboarding, ensuring partner needs and feedback are clearly communicated and prioritized.
• Manage Partner Infrastructure and Operational Tracking. Oversee and maintain the systems and tools that support all AU partner activity, including:
  • Partner Directory
  • Salesforce partner records and related lead generation workflows
  • Partner pages on ShipBob.com
• Represent ShipBob at Industry and Partner EventsAct as a ShipBob ambassador at partner-focused events, conferences, and trade shows across your region.
• Perform Other Duties as NeededTake on additional responsibilities that contribute to the success of the Partnerships team and the broader organization.

What you’ll bring to the table:

• Deep Understanding of the AU Ecommerce EcosystemStrong familiarity with the AU direct ‑ to ‑ consumer ecommerce landscape, including agencies, tech platforms, and service providers. You’ll bring relevant industry experience, existing relationships, and a clear understanding of how ecommerce brands operate and scale in the AU market.
• Technical Aptitude and Integration AwarenessWhile you don’t need to be an engineer, you should be comfortable navigating how integrations, APIs, and ecommerce technology ecosystems work. Many of our strongest partnerships involve technical enablement, so the ability to understand integration workflows and speak confidently with technical and non ‑ technical stakeholders is essential.
• Proven Business Development MaturityYou should bring experience owning and managing high ‑ value partnerships, negotiating agreements, structuring revenue ‑ driving initiatives, and influencing stakeholders to achieve shared outcomes. This role impacts a significant portion of our AU partner ‑ sourced and partner ‑ influenced revenue, so strong commercial instincts are key.
• Entrepreneurial, Self ‑ Starter MindsetThis role offers autonomy — and expects it. You should thrive in a fast ‑ moving environment, build strategies from scratch, make decisions with imperfect information, and proactively identify new opportunities to grow the partnership ecosystem.
• Exceptional Communication & Attention to DetailYou’ll interface with top ‑ tier partners and ShipBob leadership. Clear, precise communication — both written and verbal — is critical, along with the ability to manage details across multiple initiatives, contracts, and partner conversations.
• Willingness to Dive In and Solve ProblemsNo ivory towers here. You should be comfortable rolling up your sleeves, collaborating directly with partners, merchants and cross ‑ functional teams at any level to quickly diagnose challenges and drive solutions.
• Ability to Prioritize and Scale YourselfThis role is not a traditional sales position, but it does carry revenue targets. That means focusing on high ‑ leverage activities, delegating or automating repeatable work, and driving results through others — not just through individual execution.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

Building the world’s leadingfull-stack fulfillment platformischallengingwork. The problems we solve are complex, the pace is fast, and the bar is high.That meansShipBob’senvironmentisn’tthe rightfit for everyone, andthat’sokay.If you are ready to take ownership,push boundaries, andgrow alongside a team that genuinely supports each other, we would love to hear from you.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

Use of AI-Assisted Tools During Recruitment

We may use AI-assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. These tools are designed to assist our recruiting team and are not used to make final hiring decisions. Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. AI-assisted tools do not independently determine whether a candidate advances in the hiring process or receives an offer of employment. Where required by applicable law, candidates will be provided with notice regarding our use of AI-assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI-assisted processing activities. Candidates who exercise available opt-out rights may be reviewed through alternative processes consistent with applicable law.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, c ompensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

At ShipBob, we embrace diversity of all kinds and want to build a company that is inclusive for people with different backgrounds, orientation and views. Diversity makes us better- as individuals and as a company. We recognize there are additional ways to identify gender outside of EEO requirements. Below is a voluntary demographic question that is part of ShipBob's commitment to building a more diverse and inclusive workforce. If you choose to fill it out, the response will be used (in aggregate only) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision.