Senior Operations Leader - 3PL & Customer Success

Deutsche Post; New South Wales; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

World class training programs

Annual bonus

Shares at discounted rate

Staff discounts and Perkbox access

Zusammenfassung

DHL Supply Chain Australia is seeking a Supervisor to lead operations for a high-profile customer in a fast-paced 3PL environment. You will manage a large operational team, optimise resource allocation and drive exceptional customer satisfaction across the account.

The ideal candidate has proven leadership and experience in warehousing, with knowledge of Manhattan WMS and a strong focus on process excellence and meeting tight deadlines.

Qualifikationen

• Experience leading operations in a 3PL warehouse.
• Proven track record in managing large operational teams.
• Strong ability to build and maintain customer relationships.
• High level planning and organisational skills for operational excellence.
• Knowledge of 3PL warehousing principles and processes.
• Demonstrated experience with Manhattan WMS or similar systems.

Aufgaben

• Lead operations for our household name customer, ensuring satisfaction and success.
• Support, manage and develop a large operational team, fostering growth and excellence.
• Allocate resources to achieve objectives and optimise efficiency.
• Guide coordinators to ensure customer success and attainment of goals.
• Build and maintain strong customer relationships and meet needs.
• Meet time-specific deadlines with urgency and commitment.

Kenntnisse

Warehouse leadership

People management

Customer relationship management

Operational planning

3PL warehousing knowledge

WMS knowledge (Manhattan)

Tools

Manhattan WMS

Jobbeschreibung

DHL Supply Chain Australia is seeking a Supervisor to lead operations for a high-profile customer in a fast-paced 3PL environment. You will manage a large operational team, optimise resource allocation and drive exceptional customer satisfaction across the account.

The ideal candidate has proven leadership and experience in warehousing, with knowledge of Manhattan WMS and a strong focus on process excellence and meeting tight deadlines.