Senior Observability & Incident Management Architect

Telstra Singapore; Australia; On-site; AUD 150,000 - 190,000; Full time

Job summary

Telstra seeks a Senior Domain Expert - Observability, Alarm & Event Management to own end-to-end technical outcomes across enterprise observability. You will lead architecture decisions, drive platform roadmaps and modernisation, coordinating with engineering, operations and security teams.

You will apply automation, discuss risk and dependency management, and mentor other engineers to uplift capability across cloud, on-premises and containerised environments.

Qualifications

• Experienced engineer or technical specialist with authority in complex enterprise environments.
• Deep expertise in observability, monitoring, alarm and event management.
• Advanced engineering and troubleshooting across distributed production environments.
• Experience in technical architecture, solution design and platform lifecycle management.
• Strong capability in influencing senior technical and business stakeholders and mentoring others.

Responsibilities

• Provide senior technical and solution architecture leadership across enterprise observability, monitoring, alarm and event management.
• Lead complex technical investigations and root-cause analysis across applications, platforms, integrations and infrastructure.
• Shape technical designs and platform roadmaps, ensuring scalable, secure, resilient solutions.
• Take end-to-end technical ownership of initiatives from concept to implementation and operational acceptance.
• Lead platform lifecycle, upgrades, resilience improvements and technical-debt reduction.
• Apply automation, orchestration and AIOps to improve observability and operations.
• Provide authoritative leadership during production incidents and turn lessons into improvements.
• Influence stakeholders to align decisions and deliver complex outcomes.
• Strengthen Telstra capability through governance, reusable practices, documentation and mentoring.

Skills

Observability

Root-cause analysis

Solution architecture

Platform lifecycle

Stakeholder influence

Mentoring engineers

AIOps

Automation

Tools

OpenText Operations Bridge Manager

Operations Orchestration

UCMDB

Discovery

Optic

AIOM

Kubernetes

Job description

Telstra seeks a Senior Domain Expert - Observability, Alarm & Event Management to own end-to-end technical outcomes across enterprise observability. You will lead architecture decisions, drive platform roadmaps and modernisation, coordinating with engineering, operations and security teams.

You will apply automation, discuss risk and dependency management, and mentor other engineers to uplift capability across cloud, on-premises and containerised environments.