Senior NOC Engineer: Global, Remote‑Friendly Network Ops

Megaport; Brisbane; Híbrido; AUD 120.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-friendly schedule

Birthday leave

Parental leave

Health & wellness program

Recognition programs

Collaborative culture

Descripción de la vacante

Megaport, a global NaaS leader, is seeking a Senior NOC Engineer to join the Network Team. You will manage complex network incidents, own end-to-end support, and work with transit providers and data centers to ensure high performance and reliability.

The role emphasizes hands-on network engineering, proactive improvements, and strong communication skills to coordinate across global teams and customers. Remote-friendly with flexible schedules.

Formación

• Hands-on knowledge of networking protocols (L2, L3) and production troubleshooting.
• Strong ability to troubleshoot medium/high complexity incidents and coordinate with partners.
• Clear communication and ability to explain technical topics to varied audiences.

Responsabilidades

• Operate and improve edge routers, core switches, and firewalls.
• Troubleshoot and resolve complex network incidents with internal and external teams.
• Own end-to-end network support from first response to resolution with SLA adherence.
• Perform RCA and implement preventive actions to avoid recurrence.
• Manage BGP sessions, BYOIP, and interconnects across multiple data centers.

Conocimientos

Networking protocols

Incident response

Troubleshooting in production

Communication

Ownership and urgency

Educación

Bachelor's degree in Technology/Engineering or equivalent

Herramientas

Grafana

Kentik

NexusGuard

Descripción del empleo

Megaport, a global NaaS leader, is seeking a Senior NOC Engineer to join the Network Team. You will manage complex network incidents, own end-to-end support, and work with transit providers and data centers to ensure high performance and reliability.

The role emphasizes hands-on network engineering, proactive improvements, and strong communication skills to coordinate across global teams and customers. Remote-friendly with flexible schedules.