Senior Network Operations Engineer - Satellite NOC

Amazon Kuiper Australia Pty Ltd; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Amazon Kuiper Australia Pty Ltd seeks a Sr. Network Support Engineer for the Leo Networking Software unit.

The role involves diagnosing and resolving complex network issues, supporting rollout of network capabilities across regions, and maintaining high uptime for a global satellite service. Candidates should bring 6+ years of relevant experience, strong TCP/IP knowledge, and a degree in electrical/computer engineering or equivalent, with proficiency in scripting and database tools.

Qualifications

• 6+ years of technical support experience.
• Experience with network engineering for large-scale networks, including diagnosing network impacting issues.
• Knowledge of internet fundamentals and cloud computing concepts.
• Bachelor's degree in electrical engineering, computer engineering, or equivalent, or experience with networking and troubleshooting at an advanced level.

Responsibilities

• Respond to and elevate network-related incidents, diagnosing and troubleshooting issues.
• Support deployment and onboarding of network capabilities across geographic regions.
• Monitor and investigate network performance to ensure uptime and efficiency.
• Build and enhance tools, develop best practices, and refine procedures.
• Manage severity 2 and 3 tickets during on-call rotations.

Skills

Network engineering

Networking protocols

Customer support

Education

Bachelor's degree in electrical/computer engineering

Tools

PowerShell

Batch scripting

SQL Server/MySQL

Job description

Amazon Kuiper Australia Pty Ltd seeks a Sr. Network Support Engineer for the Leo Networking Software unit.

The role involves diagnosing and resolving complex network issues, supporting rollout of network capabilities across regions, and maintaining high uptime for a global satellite service. Candidates should bring 6+ years of relevant experience, strong TCP/IP knowledge, and a degree in electrical/computer engineering or equivalent, with proficiency in scripting and database tools.