Satellite Network Operations Engineer

Amazon Kuiper Australia Pty Ltd; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

Amazon Kuiper Australia Pty Ltd is seeking a Network Support Engineer for the Leo Networking Software team to provide tier 1 support for software defined network services in a global satellite network. The NOC team focuses on incident response, monitoring, and on-call rotations to ensure uptime and performance for customers.

The role emphasizes collaboration with cross-functional teams across network, software, and security engineering, with opportunities to deploy network capabilities across

Qualifications

• 4+ years of technical support experience.
• Experience with network engineering for large-scale networks.
• Knowledge of internet fundamentals and cloud computing concepts.
• Bachelor's degree in electrical engineering, computer engineering, or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, curl or related) at an advanced level

Responsibilities

• Respond to and accelerate network-related incidents in a timely manner, diagnosing and troubleshooting network issues.
• Support deployment and onboarding of network capabilities across geographic regions, assisting in monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and PoPs.
• Monitor and investigate network performance to ensure maximum efficiency and operational uptime for customers.
• Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations.
• Manage severity 2 and 3 tickets while attending on-call rotations during business hours and weekends.
• Collaborate with cross-functional teams including network, software, and security engineers.

Skills

Network engineering

Troubleshooting

TCP/IP

DNS

Routing

Switching

Firewalls

LAN/WAN

Traceroute

Iperf

Education

Bachelor's degree in electrical engineering

Bachelor's degree in computer engineering

Tools

Batch scripting

PowerShell

Java

C#

Chef

Perl

Ruby

PHP

SQL Server

MySQL

Git

Job description

Amazon Kuiper Australia Pty Ltd is seeking a Network Support Engineer for the Leo Networking Software team to provide tier 1 support for software defined network services in a global satellite network. The NOC team focuses on incident response, monitoring, and on-call rotations to ensure uptime and performance for customers.

The role emphasizes collaboration with cross-functional teams across network, software, and security engineering, with opportunities to deploy network capabilities across