Senior Network Expansion Specialist

Ev Dealer Group; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

BYD Australia is seeking an experienced Dealer Network Manager to oversee and optimize our dealer network operations. You will manage the full dealer lifecycle—from onboarding and compliance to performance monitoring and relationship management—while collaborating with cross-functional teams to drive growth and profitability.

The role emphasizes strategic support, program management, and proactive risk management across the network, with travel as needed to sites for audits and dealer support.

Qualifications

• 5 years in dealer network operations or channel management.
• Strong interpersonal and communication skills.
• Analytical mindset with data-driven decision making.
• Experience with audits and compliance is a plus.

Responsibilities

• Oversee dealer onboarding, performance, and lifecycle management.
• Monitor dealer sales, service, and customer satisfaction metrics.
• Ensure compliance with company policies and regulatory requirements.
• Manage dealer incentive programs and recognition initiatives.
• Serve as primary liaison between BYD and dealerships.
• Support network expansion planning and new dealer appointments.
• Collaborate with sales, marketing, and product teams to align initiatives.
• Maintain network activity tracking tools and reporting.
• Stay updated on industry trends to improve dealer management strategies.

Skills

Dealer operations

Channel management

Data analysis

Project management

Regulatory compliance

Cross-functional collaboration

Travel readiness

Communication skills

Job description

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About the Role

We are seeking an experienced Dealer Network Manager to oversee and optimize our dealer network operations. In this role, you will manage the full dealer lifecycle—from on-boarding and compliance to performance monitoring and relationship management—while collaborating with cross-functional teams to drive growth and profitability.

Key Responsibilities

• Dealer Lifecycle Management: Oversee dealer on-boarding and termination processes, ensuring full compliance with company policies and regulatory requirements.
• Performance Monitoring: Analyze dealer sales, service, financial, and customer satisfaction data to identify risks, opportunities, and areas for improvement.
• Compliance & Audits: Ensure adherence to company standards and regulations, including conducting on-site Compliance and Operating Standards audits as needed.
• Program Management: Support dealer incentive programs, performance-based rewards, and recognition initiatives to motivate and retain top-performing dealers.
• Relationship Management: Serve as the primary liaison between the company and dealerships, fostering positive, win-win partnerships.
• Strategic Support: Assist in network expansion planning, including site selection, feasibility studies, and new dealer appointments.
• Cross-Functional Collaboration: Work closely with sales, marketing, and product teams to align dealer initiatives with overall business strategies.
• Tracking & Reporting: Maintain network activity tracking tools to ensure transparency, highlight key risks, and develop counter-measures.
• Market Awareness: Stay updated on industry trends and best practices to continuously enhance dealer management strategies.

Qualifications & Skills

• Experience: Around 5 years in dealer network operations, channel management, or business development.
• Communication: Strong interpersonal skills to effectively bridge communication between the company and its dealer partners.
• Analytical: Proficient in analyzing operational and financial data to drive decision-making.
• Organizational: Solid project management skills with the ability to handle multiple tasks and priorities simultaneously.
• Compliance Knowledge: Familiar with regulatory requirements and company policies related to dealer operations; audit experience is a plus.
• Collaborative: Proven ability to work effectively across functions (sales, marketing, product, etc.).
• Proactive: Self-starter who identifies risks, develops solutions, and stays current on industry trends.
• Travel: Willing and able to travel as needed for on-site audits and dealer support.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.