Senior Network Engineer

TriCare; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Onsite parking

Discounted health insurance

Police clearance certificate

Job summary

TriCare, a leading Queensland provider of retirement communities and aged care facilities, seeks a Senior Network Engineer to own the network services across our sites and corporate offices. You will design, implement, and secure LAN/WAN, SD-WAN, wireless and cloud-connected solutions to support residents, staff and operations.

Reporting to the CIO, you will manage projects, ensure uptime, and drive continuous improvement while maintaining documentation and security controls across multisite

Qualifications

• Experience in enterprise networking across LAN/WAN
• Hands-on with security controls, VPNs and SD-WAN
• Ability to document designs, configurations and changes clearly

Responsibilities

• Design and deliver enterprise LAN, WAN, SD-WAN, internet and wireless solutions.
• Lead network projects for new facilities, upgrades, relocations and acquisitions.
• Develop secure cloud connectivity for Azure, Microsoft 365 and SaaS platforms.
• Create scalable network designs to support care services and operations.
• Manage switches, routers, firewalls, wireless infrastructure and monitoring tools.
• Triage issues with carriers, vendors and internal teams to restore services.

Skills

Enterprise networking

WAN

SD-WAN

Wireless

Firewalls

VPNs

Network security

Documentation

Tools

Cisco IOS

Azure

Network management platforms

Job description

“TriCare is one of Queensland’s leading providers of retirement communities and aged care facilities. Tricare is a family-owned business and has been operating for over 50 years.‘’

At TriCare, technology is more than infrastructure. It helps our teams deliver quality care, keeps our residents connected, and supports the smooth operation of our communities every day.

We're looking for a Senior Network Engineer who enjoys solving complex technical challenges, building reliable solutions, and making a meaningful impact. If you're passionate about networking, security, cloud connectivity and continuous improvement, we'd love to hear from you.

Reporting directly to the Chief Information Officer, you'll take ownership of the network services that support our aged care residences, retirement living communities and corporate offices across Queensland.

As our Senior Network Engineer, you'll help ensure that residents, staff and business teams can depend on technology when it matters most.

This is a hands-on role with plenty of variety, combining network design, operations, security, troubleshooting, project delivery and strategic improvement initiatives.

Key Responsibilities

Design and deliver enterprise LAN, WAN, SD-WAN, internet and wireless solutions.

Lead network projects for new facilities, upgrades, relocations and acquisitions.

Develop secure cloud connectivity for Microsoft Azure, Microsoft 365 and SaaS platforms.

Create practical, scalable network designs that support business and care-service needs.

Manage and maintain switches, routers, firewalls, wireless infrastructure and network management platforms.

Monitor performance and proactively identify opportunities for improvement.

Troubleshoot complex issues and work closely with carriers, vendors and internal teams to restore services quickly.

Conduct root-cause analysis and implement long-term solutions.

Implement network segmentation, firewall policies, VPNs and secure remote access solutions.

Support cyber security initiatives through secure design and operational best practice.

Assist with vulnerability remediation, device hardening and network monitoring activities.

Help ensure compliance with organisational, privacy and security requirements.

Supporting Essential Services eg: Nurse call systems, Clinical and medication management platforms, CCTV and access control systems, Business-critical applications and cloud services

Automate repetitive tasks and streamline network management processes.

Maintain accurate documentation, diagrams and asset registers.

Contribute to technology roadmaps and infrastructure modernisation.

Share knowledge and support colleagues across the ICT team.

Skills, experience, and attributes necessary for this role include:

Strong experience with enterprise networking, including routing, switching, VLANs and TCP/IP

Experience supporting WAN, SD-WAN and internet services in multi-site environments

Practical knowledge of enterprise wireless technologies

Hands-on experience with firewalls, VPNs, segmentation and network security controls

Strong troubleshooting and problem-solving skills

Experience managing production changes and maintaining detailed documentation

The ability to balance operational priorities, security requirements and business needs

Location and Condition of Service:

Located at TriCare Head Office, 250 Newnham Road, Mt Gravatt QLD 4122.

Working hours - normal office hours, additional as required, to minimize down time within office hours ensuring deadlines are met.

Travel to TriCare facilities when necessary.

Willingness to undertake occasional work outside normal business hours for planned deployments, critical incidents or maintenance.

Ability to maintain confidentiality when accessing systems containing resident, health, workforce, payroll and commercially sensitive information.

Benefits of joining us:

Permanent full-time position with a good remuneration package

Friendly workplace culture with onsite car parking and located a short distance from Westfield Garden City.

Live and work your values for a company that provides back to the community and cares about people.

Discounted Health Care Insurance

A satisfactory Police Clearance Certificate is required according to the Aged Care Act 1997. Our Aged Care Residences are smoke-free workplaces. TriCare does not consider applications received through, or from, recruiters.