Network Administration Officer

BlueCare; Kallangur; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Salary packaging (not-for-profit)

Job summary

BlueCare in Queensland is seeking a Network Administration Officer for a permanent full-time role located onsite in Kallangur, with remote support to surrounding neighbourhoods. The role focuses on administrative and logistical support across a network of neighbourhood teams, ensuring efficient operations and a high standard of service delivery.

You will coordinate rostering, manage inquiries, prepare documentation, and maintain accurate information in BlueCare systems.

Qualifications

• Experience delivering administrative and logistical support.
• Proficiency with MS Office and database systems.
• Strong communication with internal and external customers.

Responsibilities

• Support Neighbourhood networks with rostering and scheduling.
• Be the first point of contact for customers via phone, email, or in person.
• Manage requests and inquiries; prepare correspondence and documents.
• Organise appointments, travel and meeting logistics for staff.
• Ensure data accuracy in BlueCare systems and databases.

Skills

Administrative support

MS Office

Database applications

Communication skills

Tools

MS Office

Database applications

Job description

Network Administration Officer | BlueCare | Community Care

Employment Status: Permanent Full Time

Location: Onsite in Kallangur (remote support to surrounding Neighbourhoods)

Remuneration: $33.22 p/hr + Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts.

TheNetwork Administration Officerwill support the day-to-day delivery of Blue Care services across a Network of local Neighbourhood teams. Based in office, this role provides professional and efficient administrative and logistic support virtually to Neighbourhoods across the Network, covering planned and unplanned leave.

Key responsibilities include but are limited to:

• Supporting and coordinating different Neighbourhoods at any given time across a Network covering planned leave or providing additional support when required.
• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and inquiries
• Rostering and scheduling support for the Neighbourhood
• Creation of correspondence and documentation as requested
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required)
• Assist senior staff with special projects as required

We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia.

As a Network Administration Officer, a key support role to the delivery of our Neighbourhood services, you'll play a pivotal role in ensuring business operations are run efficiently across the Network, and our clients receive an exceptional experience.

You will have effective verbal and written communication skills

Flexibility to respond to business needs and provide virtual support to leaders and clients across varying locations.

Previous experience in rostering/scheduling (desirable)

Great time-management skills and an ability to prioritise your workload

Good knowledge and experience with MS Office and Database applications

Confidence with smart phone and digital devices or willingness to learn

Excellent time management skills and ability to prioritise workloads with a can-do attitude

Employee Benefits

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands ofBlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple-everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email **************@ucareqld.com.au

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.