Senior Medical Receptionist: Lead Front Desk & Patient Care

Butler Family Practice; Perth; Vor Ort; AUD 60.000 - 75.000; Teilzeit

Zusammenfassung

Butler Family Practice in Perth is seeking a Senior Medical Receptionist to lead front-desk operations and support a busy clinical team. You will coordinate appointments, recalls and patient communications while maintaining confidential records and ensuring a welcoming patient experience.

With experience in general practice, you will guide junior reception staff, handle Medicare billing and practice banking, and work closely with the Practice Manager to optimise workflows and maintain high

Qualifikationen

• Previous medical reception experience in general practice.
• Senior administration or team-lead experience in a clinic.
• Strong knowledge of medical terminology and workflows.

Aufgaben

• Oversee daily operations of the reception area.
• Provide senior-level support and guidance to reception staff.
• Coordinate patient appointments, recalls and follow-ups.
• Manage patient inquiries, bookings and correspondence.
• Support doctors and clinical staff with administrative tasks.
• Assist with rostering and workflow coordination.
• Maintain accurate patient records and confidentiality.

Kenntnisse

Medical reception

Team leadership

Medical terminology

Medicare billing

Organisation

Tools

Best Practice software

Jobbeschreibung

Butler Family Practice in Perth is seeking a Senior Medical Receptionist to lead front-desk operations and support a busy clinical team. You will coordinate appointments, recalls and patient communications while maintaining confidential records and ensuring a welcoming patient experience.

With experience in general practice, you will guide junior reception staff, handle Medicare billing and practice banking, and work closely with the Practice Manager to optimise workflows and maintain high