Senior Medical Receptionist

GMG; Albury City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Gardens Medical Group in Albury, NSW is seeking an experienced Senior Medical Receptionist for a permanent full-time role. The position requires a positive, friendly attitude and the ability to manage busy front-desk tasks with discretion and professionalism.

The role involves greeting patients, handling phone enquiries, appointments, and billing, while maintaining confidential medical records and supporting the team to ensure a smooth-running practice.

Qualifications

• Experience in medical reception/administration.
• Positive and friendly attitude.
• Confidential handling of medical records.
• Excellent written and oral communication skills.
• Excellent interpersonal and customer service orientation.
• Excellent organisation and time management skills.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Ability to multi-task.

Responsibilities

• Meet and greet patients and visitors.
• Provide exceptional customer service to patients.
• Ensure medical records are confidential and efficiently managed.
• Manage phone enquiries, appointments and patient billing.
• Support the whole team to ensure a smooth running practice.
• Commitment, reliability and confidentiality are essential.

Job description

Gardens Medical Group is seeking an experiencedSenior Medical Receptionist to join our busy, established practice.

We are seeking a permanent full-time medical receptionist with experience who brings a positive and friendly attitude to the team.

Duties will include but not limited to:

• Meet and greet patients and visitors
• Provide exceptional customer service to our patients
• Ensuring medical records are managed confidentially and efficiently
• Manage phone enquiries, appointments and patient billing
• Support the whole team to ensure a smooth running practice
• Commitment, reliability and confidentiality are essential
• Excellent written and oral communication skills
• Excellent interpersonal skills with a commitment to customer service
• Experience with Best Practice Software is desirable
• Excellent organisational and time management skills
• Confident to work independently and as part of a team
• Professional appearance and demeanor
• Ability to multi-task

Position: Full time