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The Senior Manager - Workplace Relations role, based in Queensland, leads the Workplace Relations Practice with accountability for market growth across Australia, strategic direction and client outcomes. It oversees the advisory team, ensures quality, and drives growth through major client engagements and investigations.
Extensive senior-level experience in workplace relations and employment law, plus a track record in business development and executive advisory, is essential.
The organisation provides services across workplace relations, compliance and organisational performance to clients across Australia. The Senior Manager - Workplace Relations is based in Queensland and leads the Workplace Relations Practice, with accountability for its market growth across Australia, strategic direction, client outcomes, capability and commercial performance. The role has a primary focus on advising clients on workplace relations matters, setting and delivering the practice growth strategy, winning new clients, building a strong pipeline of consulting work, developing key accounts and referral partnerships and raising the organisation's profile in the market. The Senior Manager leads day-to-day delivery of workplace relations advisory services, including management and growth of the Workplace Relations Advisory team, consultant workflow and utilisation, quality assurance and oversight of the investigation practice. The role maintains a targeted portfolio of billable consulting work, focused on executive advisory engagements, complex workplace relations matters, organisational reviews and selected high-risk investigations.
Set and execute the strategic direction of the Workplace Relations Practice, with a focus on national growth across Australia
Maintain accountability for overall practice performance, service quality, risk management, profitability and utilisation
Lead and manage the Workplace Relations Advisory team, providing coaching, mentoring and technical guidance
Oversee workflow management, workload allocation, utilisation and service delivery performance
Provide senior workplace relations consulting to executives and boards
Lead organisational reviews relating to culture, conduct, governance and workforce risk
Advise on major workforce change, restructures, executive performance and industrial matters
Oversee the investigation practice, governance standards and quality assurance
Develop and execute the Workplace Relations growth strategy and annual business development plan
Identify, target and win new clients across Australia in priority industries and market segments
Extensive senior-level experience in workplace relations, employee relations, HR consulting, employment law
Experience advising executives and boards on complex workplace relations, organisational and workforce matters
Advanced knowledge of Australian employment legislation, Modern Awards, industrial relations and contemporary workplace practices
Demonstrated leadership of consulting professionals, including coaching, capability development and utilisation management
Experience overseeing complex workplace investigations, governance standards and quality assurance
Strong commercial, financial and practice management capability within a billable consulting environment
Exceptional written communication, executive presentation, stakeholder engagement and influencing skills
Demonstrated track record of business development, including growth strategy, pipeline development, client acquisition and key account growth in a consulting or professional services environment
Demonstrated success leading or growing an employment relations, investigations, advisory or professional services practice
An established professional network across Australian employers, HR leaders and referral partners, including strong Queensland connections
The organisation provides services across workplace relations, compliance and organisational performance to clients across Australia.