Senior Manager SEQR Service Delivery

Sydney Trains; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Sydney Trains in Sydney, NSW, is seeking an experienced leader to drive safety, risk, assurance and continuous improvement across the Suburban Services portfolio. You will partner with operational leaders to elevate safety performance and ensure safe, reliable rail services for customers and employees.

You will lead a team of SRA specialists, foster a proactive safety culture, influence senior stakeholders, and translate strategic objectives into practical outcomes through coaching, capability

Qualifications

• Proven leadership in high-risk or high-reliability operational environments.
• Expertise in safety, environment, quality or risk management disciplines.
• Ability to influence senior stakeholders and drive positive safety culture and behavioural change.
• Experience leading assurance or continuous improvement initiatives with measurable outcomes.
• Collaborative leader who can coach and develop high-performing teams.
• Relevant tertiary qualification in safety management, auditing or risk.

Responsibilities

• Lead safety, risk, assurance and continuous improvement across the Suburban Services portfolio.
• Provide expert advice that strengthens compliance, enhances operational performance and supports safe, reliable service delivery.
• Lead a team of SRA specialists, championing a proactive safety culture and oversee initiatives delivering measurable improvements.
• Drive continuous improvement through assurance, coaching, mentoring and capability uplift programs.

Skills

Leadership

Safety & Risk management

Stakeholder influence

Change management

People development

Coaching & mentoring

Education

Tertiary qualifications in safety management, auditing or risk

Job description

Organisation/Entity: Sydney Trains

Job category: Projects

Job location:

Sydney, NSW, AU, 2000

Job reference number: 110915

Employment type: Permanent Full-Time

Salary range: An attractive remuneration package

Lead safety, risk, assurance and continuous improvement across the Suburban Services portfolio, partnering with operational leaders to enhance safety performance, manage critical operational risks and deliver safe, reliable and resilient rail services for customers and employees.

In this role, you'll:

Play a pivotal leadership role in partnering with senior operational leaders to deliver best-practice safety, risk and assurance (SRA) services across the business. You will provide expert advice that strengthens compliance, enhances operational performance and supports safe, reliable service delivery.

Lead a team of SRA specialists, championing a proactive safety culture, influence positive behavioural change and oversee initiatives that deliver measurable improvements in safety performance, operational effectiveness and organisational capability.

Work in a dynamic and highly regulated environment, driving continuous improvement through assurance, coaching, mentoring and capability uplift programs, ensuring the business is equipped to manage risk and meet its operational accountabilities.

This is a highly visible leadership opportunity for an experienced SRA professional who can build trusted relationships, influence at senior levels and translate strategy into practical operational outcomes

For more information on this position and business unit, please view the role description and information pack.

About You

• Demonstrated leadership experience within a complex, high-risk and/or high-reliability operational environment.
• Strong expertise in one or more of safety, environment, quality or risk management disciplines.
• Proven ability to influence senior stakeholders and drive positive safety culture and behavioural change.
• Experience leading assurance, compliance or continuous improvement initiatives that deliver measurable outcomes.
• A collaborative leader with the ability to coach, mentor and develop high-performing teams.
• Tertiary qualifications, or equivalent industry experience, in a relevant discipline such as safety management, auditing, assurance or risk.
• Join us and help shape a safer, more resilient and high-performing transport network that keeps NSW moving.

About Us

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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