Senior Manager Insights

The University of Sydney; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

The University of Sydney is seeking a Senior Manager Insights to lead a team of Insights Analysts delivering market research, analytics and actionable insights that support student experiences and institutional performance.

You will partner with stakeholders across faculties to apply research and analytics to complex challenges, translate data into clear recommendations, and foster a culture of evidence-based decision-making at the University.

Qualifications

• Proven experience leading and developing high-performing teams in a complex environment.
• Extensive experience delivering market research, analytics and insights projects that drive business outcomes.
• Strong stakeholder management skills with the ability to build trusted relationships and influence at senior levels.

Responsibilities

• Lead and develop a team of Insights Analysts to deliver high-quality market research and actionable insights.
• Build strong stakeholder relationships and provide trusted advice to support strategic decision-making.
• Oversee the delivery of market research, analytics and insights projects from design through to implementation.
• Drive a culture of innovation, data-driven decision-making and continuous improvement.
• Ensure high standards of data quality, governance and operational excellence.

Skills

Team leadership

Market research

Stakeholder management

Data analysis

Qualtrics

Power BI

Tools

Power BI

Qualtrics

Job description

• Lead a high-performing team of Insights Analysts delivering strategic market research and data-driven insights

About the opportunity

As the Senior Manager Insights, you will lead a team of Insights Analysts to deliver high-impact market research, analytics and actionable insights that support outstanding student experiences, informed decision-making and organisational performance across the University.

Partnering with stakeholders across faculties and portfolios, you will identify opportunities to apply market research and analytics to complex challenges, translate data into meaningful recommendations, and build a strong culture of evidence-based decision-making.

You will play a key leadership role, developing team capability, fostering strong stakeholder relationships, driving innovation in research and analytics practices, and ensuring the delivery of high-quality, impactful insights.

Key responsibilities

• Lead and develop a team of Insights Analysts to deliver high-quality market research and actionable insights.


• Build strong stakeholder relationships and provide trusted advice to support strategic decision-making.


• Oversee the delivery of market research, analytics and insights projects from design through to implementation.


• Drive a culture of innovation, data-driven decision-making and continuous improvement.


• Ensure high standards of data quality, governance and operational excellence.

About you

• Proven experience leading and developing high-performing teams in a complex environment.


• Extensive experience delivering market research, analytics and insights projects that drive business outcomes.


• Strong stakeholder management skills with the ability to build trusted relationships and influence at senior levels.


• Demonstrated ability to translate complex data into clear, actionable insights and recommendations for executive audiences.


• Expertise in market research methodologies and analytical tools, including platforms such as Qualtrics and Power BI.


• Excellent communication, project management and organisational skills, with the ability to manage competing priorities and deliver results.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.