Market Intelligence Officer

The University of Sydney; Sydney; On-site; AUD 91,000 - 123,000; Full time

Job summary

The University of Sydney is seeking a Market Intelligence Officer within the Intelligence & Insights team to research, analyse and interpret market data to support domestic and international student recruitment across undergraduate and postgraduate levels.

You will collaborate with the Market Intelligence Specialist to deliver insights from primary and secondary research, informing recruitment strategies and understanding of student channels.

Qualifications

• Solid understanding of sales and marketing principles
• Experience in student recruitment or higher education market research
• Strong data analytics and ability to translate insights into actionable recommendations

Responsibilities

• Help conduct quantitative and/or qualitative research, including surveys, recruitment, focus groups, interviews, and mystery shopping.
• Perform desk research and monitor higher education reports to identify emerging trends.
• Analyse and interpret primary and secondary data to produce clear, actionable reports and presentations.
• Share insights with internal stakeholders to support recruitment strategies, decision-making and enhanced understanding of student channels

Skills

Sales & marketing

Student recruitment

Project management

Communication

Data-driven insights

Research analysis

Tools

Excel

SPSS

DisplayR

Qualtrics

Alteryx

Python

M

Job description

• Join a dynamic team driving strategic insights for student recruitment


• Base salary $107,312 + 17% superannuation

About the Role

As a Market Intelligence Officer within the Intelligence & Insights team at Sydney Future Students, you will play a key role in researching, analysing, and interpreting market intelligence to support domestic and international student recruitment across undergraduate and postgraduate levels.

You’ll collaborate closely with the Market Intelligence Specialist to deliver high-quality insights through both primary and secondary research. Your work will inform strategic and operational recruitment decisions and enhance our understanding of student behaviour, market trends, and competitive positioning.

You will provide project management and research support services to ensure efficient coordination, maximised productivity and that client needs are met on time.

Key Responsibilities

• Help conduct quantitative and/or qualitative research, including surveys, recruitment, focus groups, interviews, and mystery shopping.


• Perform desk research and monitor higher education reports to identify emerging trends.


• Analyse and interpret primary and secondary data to produce clear, actionable reports and presentations.


• Share insights with internal stakeholders to support recruitment strategies, decision-making and enhanced understanding of student channels.

About You

We're looking for someone who thrives in a collaborative environment, values excellence, trust and accountability, and brings a passion for data-driven insights. You will have:

• A solid understanding of sales and marketing principles, student recruitment, consumer behaviour, and the higher education landscape.


• Be a specialist with strong competence in one research discipline (quantitative or qualitative) or dualist with strong skills in both quantitative and qualitative researcher with proven experience in project management


• Strong communication skills, with the ability to present complex information clearly and effectively.


• Analytical proficiency using tools such as Excel, SPSS, DisplayR, Qualtrics, Alteryx, M, or Python.


• A proactive mindset with strong problem-solving skills and the ability to apply sound judgement.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University's obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.