Senior Manager Digital Products

Nissan Motor Corporation; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Nissan Financial Services in Mulgrave is seeking a Senior Manager, Digital Products to own the digital product strategy and roadmap across Digital Lending, Customer Experience and Dealer Services. You’ll set priorities and drive from discovery through to launch, adoption and ongoing improvement.

Reporting to the Chief Digital Transformation Officer, you’ll shape a greenfield product function with executive visibility, influencing senior stakeholders and delivering measurable business value for

Qualifications

• Experience taking a digital product from concept to launch.
• 4+ years in digital product management, including 3+ years in a senior leadership role.
• Experience in greenfield environments with clear prioritisation.
• Strong grasp of customer journeys and product metrics.
• Ability to influence senior stakeholders without formal authority.
• Understanding of digital architecture, APIs and platform ecosystems.
• Experience in financial services, lending or automotive is valued.

Responsibilities

• Own the digital product strategy and roadmap across Digital Lending, Customer Experience and Dealer Services.
• Build the product function, set priorities and ways of working from the ground up.
• Lead products through full lifecycle from discovery to adoption and improvement.
• Translate business strategy into product priorities and investment decisions.
• Partner with Sales, Operations, Risk and Finance; influence senior stakeholders.
• Prove value through business cases, metrics and ROI tracking.
• Champion intuitive, accessible customer-centred experiences for customers and dealers.
• Manage key technology vendors and strategic partners.
• Scout emerging technology and trends to spot what’s next.

Skills

Digital product management

Senior leadership

Prioritisation

Customer journeys

Stakeholder influence

APIs & platforms

Financial services

Vendor management

Job description

Senior Manager, Digital Products | Nissan Financial Services

Mulgrave (Hybrid)

This is a rare chance to build rather than inherit.

Reporting directly to the Chief Digital Transformation Officer, you’ll set the digital product strategy and roadmap across Digital Lending, Customer Experience and Dealer Services. You’ll decide what we build, why we invest in it and what value it creates, then take it from discovery through to launch, adoption and continuous improvement.

This is a greenfield environment. The product function, priorities and ways of working are yours to shape, and you’ll represent the digital product portfolio at executive level. If you want real ownership and a visible impact on how customers and dealer partners experience Nissan Financial Services, this could be the move that takes your career further.

Why you’ll love working with us

At Nissan Financial Services, we’re part of a globally respected automotive finance brand, and we’re committed to shaping its future.

Shape what comes next

Own the digital product roadmap and see the impact of your decisions.

Be heard

Work with a supportive Executive Team where your voice counts and you’re empowered to. We take our work seriously, not ourselves.

Be rewarded

Competitive salary, eligibility for our annual bonus program, a fully maintained company vehicle, fuel card and vehicle discounts.

Enjoy flexibility

Hybrid working, flexible hours and free onsite parking.

Keep growing

Generous parental leave and access to LinkedIn Learning.

What You’ll Make Happen

• Own the digital product strategy and roadmap across Digital Lending, Customer Experience and Dealer Services
• Build the product function, setting priorities and ways of working from the ground up
• Lead products across their full lifecycle, from discovery and user research through to launch, adoption and improvement
• Translate business strategy, customer needs and commercial opportunities into clear product priorities and investment decisions
• Partner with Sales, Operations, Risk and Finance, and influence senior stakeholders to align competing priorities
• Prove the value of what we build through business cases, product metrics and ROI tracking
• Champion intuitive, accessible and customer-centred experiences for customers and dealers
• Manage key technology vendors and strategic partners
• Scout emerging technology, digital lending trends and changing customer behaviours to spot what’s next

What You’ll Bring

• Experience taking a digital product from concept through to launch and adoption, owning the strategy and roadmap throughout
• 4+ years in digital product management, including at least 3 years in a senior leadership role
• Comfort working in a greenfield environment, making clear prioritisation decisions without a complete picture
• A strong grasp of customer journeys, product metrics and commercial product management
• Proven ability to influence senior stakeholders and align competing priorities without formal authority
• Enough understanding of digital architecture, APIs and platform ecosystems to partner confidently with technology and vendor teams
• Experience in financial services, lending or automotive is highly regarded, particularly in dealer or broker channels

You’ll join a business that is modernising how it serves customers and dealers, with the backing to do it properly. You’ll work alongside people who want to see you succeed and shape a function that will define our digital future.

Our commitment

At Nissan Financial Services, diversity and inclusion are fundamental to who we are. We welcome applications from people of all backgrounds and experiences and are committed to creating an environment where everyone feels valued, respected and empowered to succeed.