Senior Manager, Delivery (Agentic AI Deployment)

Lookahead; Sydney; Remote; AUD 180,000 - 220,000; Full time

Job summary

Lookahead seeks a Senior Manager, Delivery to lead our agentic AI deployment delivery pod in Australia. You will own delivery outcomes and the roadmap across multiple customer implementations, standing up integrations and guiding teams to production-ready deployments.

You will hire, coach and grow the team, working directly with customers to ensure outcomes that actually influence decisions in global trade and supply chains. This fully remote role offers flexible core hours.

Qualifications

• Have several years managing a technical or delivery team, not your first management role.
• Background in forward deployed engineering, implementation, professional services or solutions architecture with some AI exposure.
• Able to own customer escalations and unblock teams when needed.

Responsibilities

• Own delivery outcomes and roadmap across customer implementations.
• Hire, coach and grow the delivery team.
• Work closely with customers and deployments to ensure success.
• Travel up to 50% in APAC for the first six months, then a few days per month.

Skills

Team management

Delivery leadership

AI deployments exposure

Job description

Senior Manager, Delivery (Agentic AI Deployment)

The role
This company builds an AI platform that gives governments and enterprises real time visibility into global supply chains, used for trade compliance, security and risk management. Its Australian logistics team is growing, and this role leads the delivery pod that gets the platform into production inside customer businesses, standing up integrations and deploying agentic AI into customer workflows so the insight actually changes decisions on the client side. You'll own delivery outcomes and roadmap across a portfolio of customer implementations, while hiring, coaching and growing the team itself. You'll work as a tight pod alongside your team and directly with customers, since this is genuinely too much ground for one person to cover alone.
About you

• Several years directly managing a technical or delivery team, including running performance reviews, hiring and coaching. This isn't a first management role
• Background in forward deployed engineering, implementation, professional services or solutions architecture, with some exposure to AI or agentic tooling deployment
• Comfortable being the senior point of contact when a customer escalation needs to be owned and resolved directly
• Technical enough to follow the work deeply and step in to unblock your team, without needing to be hands on keyboard yourself
• Genuinely comfortable with up to 50% international travel within APAC during the first six months, settling to a few days a month after that
• Direct, concise communicator with genuine curiosity about global trade and supply chains (no subject matter expertise required coming in)

The offer

• Fully remote, based anywhere in Australia, with flexible core hours rather than a rigid nine to five
• Competitive base from around $200K + super, depending on experience
• Join at the ground floor and shape a new team from two direct reports as the customer base grows
• Real world impact on a global trade and supply chain problem that governments and enterprises actually rely on