Senior Manager, DDAI B&W BCM

Westpac; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Special mortgage rates

Flexible work arrangements

Leave options: Culture, Lifestyle and

Learning and development opportunities

Volunteer involvement

Job summary

Westpac is seeking a Senior Manager, Data, Digital & AI – Business Controls & Monitoring within the Business & Wealth division. You will strengthen the risk and control environment for data, digital and AI initiatives while aligning with customer, regulatory, and commercial objectives.

You will provide strategic risk guidance, collaborate with Technology, risk functions and Audit, and drive governance enhancements. This 18‑month max term role offers a hybrid Sydney/Melbourne work model.

Qualifications

• Experience in operational risk, compliance, assurance, legal, or business controls within financial services.
• Experience working within Data, Digital, Technology, Responsible AI, or transformation environments.
• Strong understanding of risk management frameworks, controls, governance, and regulatory obligations.
• Experience conducting control reviews, quality assessments, deep dives, or assurance activities and driving improvements to control effectiveness.

Responsibilities

• Provide strategic risk advice and thought leadership across data, digital, AI, and technology-related risks.
• Partner with business leaders, Technology teams, second line risk functions, and Group Audit to identify emerging risks and strengthen controls.
• Drive uplift of the control environment through targeted reviews, deep dives, quality assessments, and governance enhancements.
• Advise on emerging AI and digital risks and help build strong risk awareness across the division.

Skills

Operational risk

Compliance

Assurance

Regulatory knowledge

Stakeholder influence

Communication

Job description

Create your best future and join Westpac as a Senior Manager, Data, Digital & AI – Business Controls & Monitoring, Business & Wealth Division

What’s the role?

As a Senior Manager, Data, Digital & AI (DDAI) – Business Controls & Monitoring, you'll play a key role in strengthening the risk and control environment across the Business & Wealth division, helping the business safely deliver digital, data, and AI initiatives while meeting customer, regulatory, and commercial objectives.

Working within the DDAI BCM team, you'll provide strategic risk advice and thought leadership across data, digital, AI, and technology-related risks. You'll partner closely with business leaders, Technology teams, second line risk functions, and Group Audit to identify emerging risks, strengthen controls, and ensure initiatives are delivered within risk appetite.

A key focus of the role is driving the uplift of the control environment through targeted reviews, deep dives, quality assessments, automation opportunities, and governance enhancements. You'll also support the safe and responsible use of data, advise on emerging AI and digital risks, and help build strong risk awareness and ownership across the division.

This is an 18‑month max term opportunity, with Sydney as the preferred location, although Melbourne will also be considered for the right candidate, and operates under a hybrid working model.

What do I need?

• Proven experience in operational risk, compliance, assurance, legal, or business controls within financial services
• Experience working within Data, Digital, Technology, Responsible AI, or transformation environments
• Strong understanding of risk management frameworks, controls, governance, and regulatory obligations
• Experience conducting control reviews, quality assessments, deep dives, or assurance activities and driving improvements to control effectiveness
• Proven ability to influence and build strong relationships across business, technology, audit, and risk stakeholders
• Strong communication, analytical, and problem-solving capability, with the ability to provide practical risk advice and challenge

Exposure to data risk, digital risk, AI governance, technology risk, or responsible AI frameworks will be highly regarded.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.