Senior Manager Data and Analytics

Pepper Money ANZ; North Sydney Council; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Development opportunities

Spice Reward program

Hybrid work model

Health insurance & gym membership

Referral bonus

Job summary

Pepper Money ANZ is seeking a Senior Manager Data and Analytics to shape decisions across Mortgage and White Label businesses. You will transform complex data into insights, driving growth, performance and customer outcomes with a senior leadership team.

You will lead a Manila-based analytics team, partner with Sales, Product, Credit and Operations, and own the CRM analytics roadmap while delivering measurable improvements across reporting and data quality.

Qualifications

• Extensive experience leading data analytics, BI, reporting or commercial performance management.
• Strong analytical and problem‑solving skills with the ability to translate data into actionable business outcomes.
• Experience working with large datasets and BI tools.
• Proven stakeholder management and ability to influence leaders.

Responsibilities

• Lead development and enhancement of business reporting, dashboards and analytics.
• Deliver executive insights to support planning, forecasting and decision‑making.
• Analyse performance across brokers, products, channels and segments to identify trends and opportunities.
• Partner with senior stakeholders to set targets and KPIs.
• Lead Manila-based Data and Analytics team with coaching and capability uplift.
• Own CRM roadmap and analytics capability improvements across projects.
• Drive continuous improvement in reporting, data quality and processes.

Skills

Data analytics leadership

Stakeholder management

Strategic thinking

Advanced Excel

SQL / large datasets

Team leadership

Communication

Mortgage/lending domain knowledge

Education

Bachelor's degree in a relevant field

Tools

Tableau

Microsoft Dynamics

Job description

At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia and New Zealand's leading non-bank lenders, supporting more than half a million customers with a range of lending solutions. While we're proud of our growth and success, it's our people, partnerships and willingness to do things differently that continue to drive us forward.

The Role

Join Pepper Money as our Senior Manager Data and Analytics and play a key role in shaping strategic decision-making across our Mortgage and White Label businesses. This is a highly visible leadership position where you'll transform complex data into actionable insights, helping drive commercial growth, improve operational performance and enhance customer outcomes.

Working closely with senior leaders across Sales, Product, Credit, Operations and Partner Management, you'll influence business strategy, lead reporting and analytics initiatives, and identify opportunities that deliver meaningful results.

• Lead the development and ongoing enhancement of business reporting, dashboards and performance analytics.
• Deliver executive-level insights that support business planning, forecasting and strategic decision-making.
• Analyse performance across brokers, aggregators, products, channels and customer segments to identify trends, risks and growth opportunities.
• Partner with senior stakeholders to establish sales targets, performance frameworks and key business metrics.
• Lead and develop a Manila-based Data and Analytics team, providing coaching, direction and capability uplift.
• Act as a key SME on strategic projects and business initiatives, including ownership of the Dynamics CRM roadmap and analytics capability improvements.
• Drive continuous improvement across reporting capability, data quality and business processes.

About you

You're a commercially minded analytics leader who knows how to turn data into meaningful insights and measurable business outcomes. Comfortable operating at both a strategic and hands‑on level, you're confident influencing senior stakeholders, leading teams and solving complex business challenges through data-driven decision‑making.

• Extensive experience in data analytics, business intelligence, reporting or commercial performance management.
• Strong analytical and problem‑solving skills, with the ability to translate complex data into actionable business recommendations.
• Experience working with large datasets, reporting platforms and business intelligence tools.
• Proven stakeholder management skills and the ability to influence and engage leaders at all levels.
• Experience leading teams, projects and continuous improvement initiatives.
• Strong communication and presentation skills, with the ability to tell a compelling story through data.
• Banking, lending or financial services experience, ideally with an understanding of the mortgage origination lifecycle.
• Advanced Excel skills and exposure to tools such as Tableau, Dynamics or similar analytics platforms.

Our values guide how we work, make decisions and support each other.

Can Do

We look for better ways of doing things and work together to deliver great outcomes.

Balanced

We set our customers up for success, crafting win‑win outcomes that are both human and profitable.

Real

We keep it honest and respect everyone, building genuine connections.

Our Benefits

• Development: a full suite of development opportunities and a great team to learn from
• Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives
• Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options
• Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet!
• Referral Bonus: Earn $2000 for referring great people.

If this role sounds like it’s for you and you have experience in tackling some of the day‑to‑day tasks, we want to hear from you.

For more information on Pepper visit www.peppermoney.com.au.

At Pepper, we're proud of the inclusive and diverse workplace we've built over the past 26 years. Creating a culture where people feel respected, supported and able to be themselves is part of who we are. It's reflected in our values, our people practices, and the way we work together every day.