Senior Maintenance Manager

Indara; St Leonards; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid and flexible work solutions

Birthday leave

Health and financial wellbeing program

Job summary

Indara is seeking an experienced maintenance and asset management leader to deliver critical infrastructure projects and maintenance programs in the St Leonards/Sydney region. You will drive reactive and proactive maintenance, manage contractors and coordinate resources across multiple stakeholders.

The role requires strong risk and safety focus, data-driven decision making, and experience implementing reliability improvements in asset-intensive environments.

Qualifications

• Significant experience leading maintenance, operations or infrastructure delivery activities.
• Experience managing reactive and corrective maintenance, incidents and emergency works.
• Led maintenance programs and projects including scope, schedule, budget and risk.
• Strong contractor and supplier management with performance tracking and negotiations.
• Balanced focus on cost, safety, asset condition and customer impact.

Responsibilities

• Lead reactive, corrective and defect-driven maintenance activities.
• Oversee maintenance programs, projects and improvement initiatives with clear delivery plans.
• Manage contractor performance and coordinate resources.
• Monitor asset performance, defects and reliability improvements.
• Provide input to asset planning and lifecycle activities; improve reporting and records.
• Collaborate across Asset Management, Property, Engineering and Finance.

Skills

Maintenance leadership

Asset management

Project management

Contractor management

Risk management

Stakeholder management

Data literacy

WH&S compliance

Education

Engineering degree

Project management qualification (PMP/PRINCE2)

Tools

Asset management systems

Maintenance planning tools

Job description

We are Indara

As a leading owner and operator of shared digital infrastructure, Indara is the glue that makes all kinds of relationships work. Our crucial infrastructure enables over 90% of the Australian population to connect, bringing people together, and connecting them with the technology powering our world today: from smart phones to smart meters to AI and the Internet.

Job Type: Permanent - Full Time

Location: St Leonards, Sydney

Job Category: Operations, Property

Join our #Remarkable team to deliver our Purpose to accelerate a digitised future for our communities.

Job Description

Key responsibilities will include:

• Reactive and Corrective Maintenance Delivery
• Lead reactive, corrective and defect-driven maintenance, prioritising works by safety, risk, condition, customer impact and operational requirements; manage investigations, remediation, urgent works and asset recovery.
• Support incident, emergency and crisis response, including resource coordination, investigations, recovery and lessons learned; monitor backlogs, work orders and defect closure, and elevate material risks.
• Maintenance Programs and Projects
• Lead assigned maintenance programs, projects and improvement initiatives, establishing scopes, schedules, budgets, forecasts and delivery plans.
• Deliver replacement, upgrade, remediation, resilience and site hardening programs; monitor performance, expenditure, risks and outcomes, and identify reliability improvements.
• Contractor and Resource Management
• Manage contractor, maintenance provider and specialist supplier performance against clear delivery requirements.
• Review scopes, quotations, variations and completion documentation; resolve delivery issues and coordinate assigned maintenance resources.
• Asset Performance and Continuous Improvement
• Monitor recurring defects, maintenance trends and asset performance issues, and support root cause and reliability improvement initiatives.
• Provide maintenance delivery input to asset planning and lifecycle activities; improve maintenance systems, processes and reporting, and maintain accurate records.
• Stakeholder Management
• Work across Asset Management, Property, Engineering, Delivery, Operations, the Site Management Centre, Commercial and Finance, and report on performance, risks, incidents and outcomes.

Desired Skills And Experience

To be successful in this role you will:

• Significant experience leading maintenance, operations, engineering or infrastructure delivery activities in telecommunications or another asset-intensive environment.
• Experience managing reactive and corrective maintenance, operational incidents, asset failures and emergency works.
• Demonstrated experience leading maintenance programs, projects and improvement initiatives, including scope, schedule, budget, forecast, risk and delivery management.
• Strong contractor, service provider and supplier management capability, including performance management, quotations, commercial negotiations, variations and issue resolution.
• Strong commercial, financial and risk management capability, with the ability to balance cost, safety, asset condition, customer impact and operational priorities.
• Experience applying root cause analysis, reliability or continuous improvement methodologies to recurring defects, incidents and asset performance issues.
• Strong digital and data literacy, including experience using maintenance, asset management, reporting and analytical systems to monitor performance and support evidence-based decisions.
• Ability to use AI-enabled and emerging technologies appropriately and responsibly to improve analysis, reporting, planning and operational efficiency.
• Sound judgement and decision-making capability in dynamic and time-critical operational environments.
• Strong stakeholder management, communication, negotiation and influencing skills, with the ability to work effectively across technical, operational, commercial and customer groups.
• Demonstrated ability to lead operational change, improve systems and processes, and embed sustainable ways of working.
• Strong understanding of WHS, operational risk and compliance requirements in infrastructure or field-based maintenance environments.
• A relevant qualification in engineering, asset management, facilities management, project management or a related discipline, or equivalent practical experience.
• A recognised project management qualification, such as PMP, PRINCE2 or equivalent, is desirable.

How we empower you to #BeRemarkable

• #BeYou – We create an environment where you are comfortable to be who you are as we know the best you is the one who feels like they belong. We offer hybrid and flexible work solutions, birthday leave, health and financial wellbeing programs
• #BeChallenged – We provide the opportunity to work on complex and innovative work that creates an impact and promote internal career and secondment opportunities
• #BeContinuouslyGrowing – We are committed to providing you with the opportunity to be always learning – as part of your role, formal and informal training and development planning
• #BePartofSomethingBigger – Our Purpose means you’ll be working on projects that impact our communities – giving us all the chance to be part of something bigger

Equity and Diversity

Indara appreciates the inherent value in a diverse workforce. We aim to ensure that our workforce is free from discrimination and that all employees reach their full potential. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [e-mail] .

Work Health Safety (WHS), Environment and Compliance

Comply with Indara's WHS, environment and compliance commitments and directions as wet out in the relevant policies and procedures available on the intranet.