Senior M365 Specialist

Datacom

Melbourne

On-site

AUD 110,000 - 160,000

Full time

8 hours ago

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Benefits offered by this job

Paid parental leave

Employee Assistance Programme (DataC)

Ongoing learning & certifications

Career development opportunities

Industry-leading training platforms

Job summary

Datacom is seeking a Microsoft 365 Specialist to join our Centre of Excellence in Australia. You will drive adoption and optimization of Microsoft 365 services, delivering secure, productive collaboration for government, enterprise, and growing businesses.

You’ll lead escalation, provide technical guidance, and work across Sydney, Adelaide, Brisbane, and Melbourne offices to implement modern workplace solutions that align with customer needs and security standards.

Qualifications

Extensive hands-on experience as a Microsoft 365 Engineer in ICT Professional Services.
Experience guiding customers toward adoption and continuous improvement with the Microsoft 365 stack.

Responsibilities

Deliver first-class Microsoft 365 Modern Workplace services to customers.
Guide business and customers toward adoption and continuous improvement across Microsoft 365 workloads.
Provide technical leadership as the escalation point within the Centre of Excellence.
Collaborate with teams to design, implement, and optimize secure collaboration solutions.
Remain current with Microsoft 365 roadmaps and best practices.

Skills

Microsoft 365

Customer focus

Leadership

Education

ICT or related field degree

Tools

Exchange Online

Exchange Online Protection

Microsoft Teams

SharePoint Online

OneDrive for Business

AzureAD

Azure AD Connect

Password Hash Sync

Pass-through Authentication

Seamless SSO

ADFS

Azure MFA

SSPR

Job description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Description

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About The Role (your Why)

This is a chance to make your mark in a business with strong people and customer focus. You’ll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia!

The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack.

Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management

This role is available across our Australian Offices: Sydney, Adelaide, Brisbane and Melbourne. Australian Citizenship is required to be eligible for NV1 Clearance.

What You’ll Do

As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):

Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
Modern business collaboration tools in the Office 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
Working knowledge of competitor solutions in the above IT platforms
Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint).

What You’ll Bring

Please note that you must be an Australian Citizen to be successful in your application for this role.

You will have previous experience in an ICT Professional Services organisation and have extensive hands‑on experience as a Microsoft 365 Engineer. You will be able to demonstrate;

Extensive knowledge of core collaboration services in Office 365 including:
Exchange Online Mailbox Management
Exchange Online Protection
Microsoft Teams
SharePoint Online
OneDrive for Business
Extensive knowledge of core AzureAD identity management and related objects including:
Users
Traditional Groups (Security, Distribution)
Office 365 Groups
Devices
Guest Users (External Users)
Working knowledge of AzureAD identity and authentication technologies including:
Azure AD Connect
Password Hash Sync
Pass-thru Authentication
Seamless SSO
ADFS
Azure MFA
SSPR

Culture And Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry‑leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here