M365 Specialist

Datacom; Sydney, Adelaide, Brisbane, Melbourne; Hybrid; AUD 100,000 - 160,000; Full time

Benefits offered by this job

Remote working

Flexi-hours

Professional development

Social events

Chill-out spaces

Job summary

Datacom is seeking a Microsoft 365 Specialist to join the Australia-wide Microsoft 365 Centre of Excellence. You will deliver enablement, adoption, and continuous improvement across the Microsoft 365 stack, spanning identity, collaboration, security and access management.

You will partner with clients in Sydney, Adelaide, Brisbane and Melbourne, delivering hands-on engineering within a high‑customer‑facing role and contributing to a strong people and customer focus culture.

Qualifications

• Australian citizen required.
• Experience in an ICT Professional Services organisation.
• Hands-on Microsoft 365 engineering experience.
• Ability to guide customers toward adoption and continuous improvement with Microsoft 365.

Responsibilities

• Deliver first-class experience for users of Modern Workplace services.
• Lead Microsoft 365 enablement and productivity outcomes across data, files, communications and collaboration.
• Provide technical escalation support within the Microsoft 365 Centre of Excellence.
• Work across identity management, collaboration tools, security and access management.

Skills

Microsoft 365

AzureAD

Identity management

Exchange Online

Teams

SharePoint Online

OneDrive for Business

Security and access

Tools

Office 365 Suite

SharePoint Online

Exchange Online

Job description

Job Description

Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

This is a chance to make your mark in a business with strong people and customer focus. You’ll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia!

The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack.

Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management

This role is available across our Australian Offices: Sydney, Adelaide, Brisbane and Melbourne . Australian Citizenship is required to be eligible for NV1 Clearance .

What you’ll do

As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):

• Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
• Modern business collaboration tools in the Office 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
• Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
• Working knowledge of competitor solutions in the above IT platforms
• Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint).

What You’ll Bring

Please note that you must be an Australian Citizen to be successful in your application for this role.

You will have previous experience in an ICT Professional Services organisation and have extensive hands‑on experience as a Microsoft 365 Engineer. You will be able to demonstrate;

• Extensive knowledge of core collaboration services in Office 365 including:
• Exchange Online Mailbox Management
• Exchange Online Protection
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Extensive knowledge of core AzureAD identity management and related objects including:
• Users
• Traditional Groups (Security, Distribution)
• Office 365 Groups
• Devices
• Guest Users (External Users)
• Working knowledge of AzureAD identity and authentication technologies including:
• Azure AD Connect
• Password Hash Sync
• Pass-thru Authentication
• Seamless SSO
• ADFS
• Azure MFA
• SSPR

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.