Senior M365 Digital Workplace Solutions Engineer (Hybrid)

People First Bank; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexibility with hybrid working

Discounts on banking, health insurance

Training and project opportunities

Competitive leave benefits

Wellbeing support

Volunteer and community initiatives

Peer-driven recognition

Job summary

People First Bank is seeking a Digital Workplace M365 Solutions Engineer to design, implement and support secure, modern Microsoft 365 services across the organization. You’ll own key platforms including Exchange Online, Teams, SharePoint Online, OneDrive and Copilot, delivering reliable and compliant collaboration capabilities.

You will work with Cyber Security, Architecture and Service Management to ensure security, governance and operational excellence, using PowerShell and automation to

Qualifications

• Extensive experience on Microsoft 365 platform services within an enterprise environment.
• Deep technical knowledge across Exchange Online, SharePoint Online, OneDrive, Teams, Microsoft Entra ID integrations, Copilot and Microsoft Purview.
• Hands-on experience with M365 security, compliance, information protection, retention, identity, access management and governance controls.
• Experience using Microsoft 365 admin centres, service health, reporting, audit and monitoring capabilities.
• Strong hands-on capability with PowerShell, automation, lifecycle management, collaboration governance and M365 evergreen change management.
• Demonstrated experience managing incidents, problems, changes, risks and ongoing service improvements.
• Strong communication, stakeholder engagement and service ownership skills.
• A relevant degree in Information Technology, Engineering, Computer Science or a related discipline. Current Microsoft certifications across M365, security, compliance, identity, Teams or messaging will be highly regarded.

Responsibilities

• Design, implement and continually improve Microsoft 365 services, including Teams and Teams Calling, SharePoint Online, OneDrive, Exchange Online and Copilot agentic services.
• Own the operation, governance and continual improvement of M365 platform services and associated collaboration capabilities.
• Monitor service health and troubleshoot complex incidents involving connectivity, performance, integration and platform services.
• Implement and maintain security and compliance controls including Conditional Access, Data Loss Prevention, retention, information protection, identity and access controls.
• Deliver approved platform changes and use PowerShell and automation to simplify routine administration and improve efficiency.
• Manage Microsoft 365 evergreen changes by assessing impacts, coordinating testing and rollout, and supporting user adoption.
• Partner with Architecture, Cyber Security, Risk, Workplace, Service Management and business stakeholders to ensure solutions meet security, risk, compliance and operational requirements.
• Maintain clear technical documentation and communicate service health, risks, changes and improvement priorities to stakeholders.

Skills

Microsoft 365 engineering

Stakeholder engagement

Service ownership

Incident management

Education

Degree in IT/Engineering/CS

Tools

PowerShell

Microsoft 365 admin centers

Job description

People First Bank is seeking a Digital Workplace M365 Solutions Engineer to design, implement and support secure, modern Microsoft 365 services across the organization. You’ll own key platforms including Exchange Online, Teams, SharePoint Online, OneDrive and Copilot, delivering reliable and compliant collaboration capabilities.

You will work with Cyber Security, Architecture and Service Management to ensure security, governance and operational excellence, using PowerShell and automation to