Senior Luxury Stylist & Client Experience Leader

Institchu Pty Ltd; Sydney; Presencial; AUD 70.000 - 75.000; Jornada completa

Descripción de la vacante

Institchu Pty Ltd in Sydney is seeking an experienced luxury retail leader to join our iconic brand as Assistant Manager or Senior Stylist. You will lead private styling appointments with confidence, warmth and meticulous attention to detail, delivering an unforgettable client experience and mentoring a high-performing team in a premium boutique setting.

This role rewards relationship-building, commercial excellence and a genuine passion for luxury fashion.

Formación

• Previous experience as an Assistant Manager, Senior Stylist, Department Manager or high-performing luxury retail professional.
• A minimum of three years' experience in premium retail, luxury fashion, beauty or another client-focused environment where exceptional service is paramount.
• A confident communicator who can build trust quickly and create meaningful client relationships.
• Commercially driven with a proven ability to achieve sales targets while delivering an elevated customer experience.
• Calm under pressure with excellent organisational skills and strong attention to detail.
• Impeccable personal presentation and a genuine passion for luxury retail, styling and people.
• A collaborative leader who enjoys supporting, mentoring and celebrating the success of those around them.

Responsabilidades

• Leading private styling appointments with confidence, empathy and exceptional attention to detail.
• Delivering a luxury client experience from the first welcome through to the final fitting.
• Building genuine, lasting relationships with every client while creating memorable experiences.
• Achieving and exceeding personal sales targets through outstanding service rather than hard selling.
• Supporting the boutique leadership team and contributing to a positive, collaborative culture.
• Maintaining impeccable presentation of the boutique while managing appointments, client follow-up and administration seamlessly.

Conocimientos

Leadership

Mentoring

Luxury client experience

Communication

Team collaboration

Descripción del empleo

Institchu Pty Ltd in Sydney is seeking an experienced luxury retail leader to join our iconic brand as Assistant Manager or Senior Stylist. You will lead private styling appointments with confidence, warmth and meticulous attention to detail, delivering an unforgettable client experience and mentoring a high-performing team in a premium boutique setting.

This role rewards relationship-building, commercial excellence and a genuine passion for luxury fashion.