Senior Luxury Retail Assistant Store Manager

Orlebar Brown; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Financial wellbeing

Staff discounts

Brand uniform

Service awards

Holiday Better time off

Job summary

Orlebar Brown in Melbourne is seeking an Assistant Store Manager to embody the brand and lead a premium retail team. Reporting to the Store Manager, you will drive sales strategy, profitability and KPI achievement while upholding brand vision in the store.

You will inspire the sales floor, recruit and develop staff, ensure exceptional customer service, and collaborate with HQ to implement business strategies. A strong emphasis on training, CRM initiatives and loss prevention is required.

Qualifications

• Experience managing a premium or luxury brand store.
• Able to handle multiple demands and priorities.
• Excellent verbal and written communication.
• Strong attention to maintaining high store standards.

Responsibilities

• Drive sales targets and store profitability.
• Lead sales team and deliver customer service standards.
• Recruit, train, and develop store staff.
• Control costs within budget; maximize margin.
• Ensure presentation, cleanliness, and staff appearance.
• Lead training on seasonal product launches and service standards.
• Implement CRM & Clienteling initiatives to strengthen clientele network.
• Ensure health and safety compliance.
• Work with HQ to implement business strategies.

Skills

Store management experience

KPI awareness

Professional presentation

Multi-tasking

Excellent communication

Attention to detail

Job description

Orlebar Brown in Melbourne is seeking an Assistant Store Manager to embody the brand and lead a premium retail team. Reporting to the Store Manager, you will drive sales strategy, profitability and KPI achievement while upholding brand vision in the store.

You will inspire the sales floor, recruit and develop staff, ensure exceptional customer service, and collaborate with HQ to implement business strategies. A strong emphasis on training, CRM initiatives and loss prevention is required.