Senior Assistant Store Manager: Luxury Brand & Perks

Orlebar Brown; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Financial wellbeing

Employee discounts

Holiday benefits

Job summary

Orlebar Brown Chadstone in Melbourne is seeking an Assistant Store Manager to lead a premium retail team and execute the store's sales strategy. You will work under the Store Manager to drive profitability and KPI results while upholding brand vision in a fast-paced environment.

The role focuses on developing the sales team, delivering world-class customer service, achieving store targets, and maintaining brand standards across merchandising, training and CRM/Clienteling initiatives.

Qualifications

• Demonstrated experience managing premium or luxury brands.
• Strong leadership and people-management abilities.
• Proven track record in achieving sales targets and KPI goals.

Responsibilities

• Achieve sales targets and store profitability.
• Lead service culture, monitor conversion, UPT, ATV, data capture and personal sales.
• Recruit, train and develop a high-performing team; coach on CRM & clienteling initiatives.
• Manage costs, protect stock, ensure health and safety, and uphold brand standards.

Skills

Luxury brand management

Leadership

Sales strategy

Team development

Customer service

Communication skills

Job description

Orlebar Brown Chadstone in Melbourne is seeking an Assistant Store Manager to lead a premium retail team and execute the store's sales strategy. You will work under the Store Manager to drive profitability and KPI results while upholding brand vision in a fast-paced environment.

The role focuses on developing the sales team, delivering world-class customer service, achieving store targets, and maintaining brand standards across merchandising, training and CRM/Clienteling initiatives.