Senior Linux/Unix Operations Engineer — Hybrid

Infosys Limited; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Job summary

Infosys Limited in Sydney seeks a Test Analyst role focused on Web Applications with strong Linux/Unix operations background. The role requires leading server operations, patching, monitoring, and cross-functional coordination in a hybrid working environment.

You will manage 24x7 support, incident response, and works with storage, database, network, and security teams to ensure service continuity. Strong communication and automation skills are essential.

Qualifications

• Experience in running operations with ITIL processes.
• Strong analytical and troubleshooting skills.
• Excellent verbal and written communication.
• Ability to identify service improvements and automation opportunities.
• Willingness to learn new technologies and adapt to transition needs.
• Ability to interact with customer and offshore teams.

Responsibilities

• Lead Linux/Unix server operations for Sydney-based customer environment.
• Own RHEL/Linux and Unix operational activities including user/group management, filesystem/LVM, services, patching and performance tuning.
• Coordinate server support across physical, virtual and cloud-hosted workloads (Windows/Linux/Unix, VMware/ESX, AWS/Azure/GCP/OCI).
• Oversee 24x7 monitoring, incident, change, problem, service requests, asset/configuration and availability management.
• Drive patch planning, pre/post validation, vulnerability remediation support, rollback planning and operational risk tracking.
• Support critical incidents, RCA and major change implementation during business-critical windows.
• Coordinate with storage, backup, database, network, security and application teams for end-to-end issue resolution.
• Maintain ServiceNow/CMDB accuracy, server inventory, SOPs, runbooks, knowledge articles and transition documentation.
• Prepare shift rosters, ensure 24x7 coverage and drive governance forums with customer and internal stakeholders.
• Train L1/L2/L3 colleagues on Linux/Unix procedures, automation scripts, monitoring actions and runbooks.
• Support RFP/solution estimate inputs for Linux/Unix run services, transition and transformation scope.
• Drive automation for health checks, patch reporting, log collection, SRs and self-healing using Ansible/Jenkins/GitHub.

Skills

ITIL processes

Analytical skills

Troubleshooting

Communication

Automation opportunities

Problem-solving

Attention to detail

Learning agility

Tools

Ansible

Jenkins

GitHub

VMware ESX

OpenShift

Terraform

Nagios

ELK

Splunk

ServiceNow CMDB

AWS

Azure

GCP

OCI

Job description

Infosys Limited in Sydney seeks a Test Analyst role focused on Web Applications with strong Linux/Unix operations background. The role requires leading server operations, patching, monitoring, and cross-functional coordination in a hybrid working environment.

You will manage 24x7 support, incident response, and works with storage, database, network, and security teams to ensure service continuity. Strong communication and automation skills are essential.