Senior Liability Claims Specialist (Hybrid)

Crawford and Company; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working arrangements

Exposure to complex liability claims

Career progression opportunities

Ongoing training and technical support

Collaborative team culture

Job summary

Crawford TPA in Australia is seeking a Liability Claims Consultant to manage liability claims from lodgement to settlement, developing autonomy and strong client relationships with diverse stakeholders across jurisdictions.

You will handle personal injury and property liability matters, receiving ongoing training and support while contributing to outstanding client outcomes within a global organisation.

Qualifications

• Experience in managing liability claims across portfolios.
• Ability to build relationships with clients, solicitors, brokers and external providers.
• Strong analytical and decision-making abilities.

Responsibilities

• Managing a portfolio of liability claims from lodgement through to settlement.
• Assessing coverage, liability and claim quantum in line with legislation and policy requirements.
• Investigating and managing complex personal injury and property liability claims.
• Providing technical advice and recommendations to clients and stakeholders.
• Participating in client reviews and claims strategy discussions.
• Managing escalated claims matters and complaints where required.
• Building and maintaining strong relationships with clients, solicitors, brokers and external service providers.

Skills

Liability claims management

Client relationship management

Analytical skills

Autonomy

Attention to detail

Education

Tertiary qualifications in Law, Business, Insurance or related discipline

Job description

Crawford TPA in Australia is seeking a Liability Claims Consultant to manage liability claims from lodgement to settlement, developing autonomy and strong client relationships with diverse stakeholders across jurisdictions.

You will handle personal injury and property liability matters, receiving ongoing training and support while contributing to outstanding client outcomes within a global organisation.