Senior Learning Hub Librarian — Multi-Campus Leadership

Western Sydney; Parramatta; Hybrid; AUD 98,000 - 105,000; Full time

Benefits offered by this job

17% Superannuation

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Job summary

Western Sydney University is seeking an experienced Learning Hub Senior Librarian to lead student-centred Learning Hub services across multiple campuses and online channels. You will coordinate rostering, supervise Learning Hub Librarians and casual staff, and provide training to promote a consistent student-focused experience.

You will stay connected to frontline service delivery, assisting students with enquiries via face-to-face, online chat, phone and FAQs, while supporting their academic,

Qualifications

• Degree in Library Studies or relevant discipline with eligibility for ALIA membership.
• Experience delivering learning support in academic or library environments including frontline services, digital and academic skills activities, and student engagement.
• Experience coordinating library services and providing leadership to staff, preferably in a senior or supervisory role.
• Strong knowledge of frontline library services, including online chat, phone and other digital service channels.
• Ability to plan, coordinate and roster services across physical and online environments.
• Understanding of academic skills development and the role libraries play in supporting student learning and success.
• Advanced digital literacy with confidence using library management systems and emerging technologies.

Responsibilities

• Coordinate rostering and resources to support effective Learning Hub services across campuses and online channels.
• Guide, support and develop Learning Hub Librarians and casual staff to deliver professional, accurate and student-centred services.
• Provide responsive enquiry and learning support across face-to-face and digital channels.
• Use feedback and service evaluation to identify opportunities for continuous improvement.
• Build strong working relationships across teams and campuses to create an inclusive library experience.

Skills

Leadership

Student engagement

Coordination

Digital literacy

Frontline service delivery

Education

Degree in Library Studies or equivalent

Tools

Library management systems

Digital tools

Job description

Western Sydney University is seeking an experienced Learning Hub Senior Librarian to lead student-centred Learning Hub services across multiple campuses and online channels. You will coordinate rostering, supervise Learning Hub Librarians and casual staff, and provide training to promote a consistent student-focused experience.

You will stay connected to frontline service delivery, assisting students with enquiries via face-to-face, online chat, phone and FAQs, while supporting their academic,